Smile: Loyalty Program Rewards

March 20, 2024

March 20, 2024

I’m a new Shopify owner and Andreandana Fitriah has been helping me get my Smile app set up. She got back to me so quickly and the set up has gone smoothly! Thanks for your help!

March 20, 2024

Very helpful staffs!

Jan. 23, 2025

Great app and quick and very helpful staff. Would recommend!

March 20, 2024

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

March 19, 2024

Excellent customer service from Jade with updating our rewards program to ensure we can continue to bring this service to our customers. Happy to be a loyal user of Smile!

April 8, 2025

We have been very pleased with Smile running our Coffee Perks reward program. We have used it for over 4 years. The integrations are great as well which helps us be more productive in answering customer issues. We are getting ready to push out the referral program to drive loyalty. I recommend this app highly!

March 19, 2024

We have used this awesome app for several years now and have been extremely happy with it -- and the results. HIGHLY recommend!

March 19, 2024

Yesterday, I got an error message while trying to access the Smile app via Shopify, so I asked for help in Smile's website's chat window. Lisa answered and let me know that Smile was experiencing some database issues, but that the team was working on sorting things out. It was reassuring to get such a quick and transparent response, and also to be able to sign up for updates to the situation via e-mail. This morning, everything was fixed. I'm very pleased with Smile's customer service with regards to this issue, and glad to leave a positive review.

March 19, 2024

Very fast service ! All good ;)

March 19, 2024

Setting up a loyalty program has been a big project for us to tackle for a long time. We did extensive research on the best loyalty programs for Shopify. We compared the super high offers of certain app developers and found we would pay so much each month without a complete program. We tried other loyalty apps from some lower-entry apps and had to deal with bugs, lag time, and errors. After suffering these disappointments, we reluctantly tried Smile.io and quickly regretted not starting sooner. Smile is a breath of fresh air! It took us over two weeks with other apps to attempt a complete setup, but NOT WITH SMILE. When I reached out to Smile.io's team for advice on setting up our program, Brandon was a lifesaver. He swiftly took over my ticket, understood my requirements, and provided the proper guidance. His professionalism, empathy, and urgency were commendable. We had our loyalty program set up in less than 24 hours. Brandon is a true genius! If you want to launch your program quickly and start re-engaging your customers, SMILE is the app you need. If you desire an on-brand loyalty program and want to save time and money, SMILE is the way to go. P.S. The results were immediate. Installing Smile.io saved our sales numbers that weekend. Customers were quick to engage, redeem, and order. If you're still reading this, you're missing out. Install the app now and start boosting your retention revenue.

June 19, 2025

The response time is always quick, and their team always goes above and beyond to help. Great customer service and a smooth experience overall. Highly recommended!

March 15, 2024

March 15, 2024

March 14, 2024

Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.

March 14, 2024

Lisa's help was great when I needed customer service.

March 14, 2024

I love this app! Very user friendly and their customer service is amazing

Sept. 24, 2024

Extremely simple to setup, support is just as amazing. Will definitely recommend this to friends as well.

July 15, 2024

Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since. EDIT: Lynn was a rockstar and helped fix our theme issues within a few hours

March 13, 2024

Lynn provided excellent support. Very efficient and gave great advice. Very intuitive app and easy to use.