Smile: Loyalty Program Rewards

Had an issue from a customer not receiving the full amount of points, contacted Smile through chatbox and Lisa was able to resolve promptly by providing step by step instructions for me to follow which was really appreciated, as I'm not great with technology. Thank you so much

Support team, Erza was very helpful in assisting us with the integration of Smile.io to Hydrogen Shopify until it was successful.

the customer service very helpful and fast especially Lynn , she is the best

The support is excellent. I spoke with Lynn and she was extremely helpful. Overall very good app for customer loyalty which will drive more sales on Shopify stores.

Great customer service! Fast and informative!

Great app for SMB, solid features, easy setup and excellent support!

Love this app :)

Just started using this app. So far it is working as described. Had one technical issue but it was addressed and resolved fairly quickly thanks to Ezra.

Smile has been a wonderful, easy tool to use on our stores! Mike has curated a wonderful team and really takes care of long time loyal customers. Ive gotten wonderful, easy help from Lisa, David and other team members as well.

Support was great, helped me figure out my issue quick and was resolved same day.

Had great customer service from Shelby at Smile.Io recently! She has been able to provide a report that is currently unable to be accessed from the main analytics page and has it scheduled to update me on a later date. Incredibly helpful!

Customer service is so helpful in setup and troubleshooting. We just launched, but very excited to see how this helps grow our business.

So far so good! The Customer Service has been so helpful with questions as I get set up. My customers are excited and earning and leaving reviews already! Edited 12/5: Customer Service continues to impress! Shelby went above and beyond for a small issue I was having and fixed it for me in just a few minutes!

Customer service have been great addressing any concerns or problems we've had.

Reached out via chat to ask a simple question about order returns and reward points. Received a straight to the point answer quickly along with reference links to Smile Loyalty & Rewards Shopify page and super cute puppy gifs. Just like the chat interaction, using this app is quick and easy. Thank you Lisa!

Smile has been great for our business! Great customer service too.

The best rewards system ever. It works great with Shopify POS and our online store linking rewards together. Customers also love its ease of use!

Great customer service with Lynn! 5 STARS!

Happy Lucky’s loose leaf tea is both brick & mortar and online. What drew me to you all back in 2019, when we set up with Shopify, was Smile was the only loyalty program that worked and facilitated customers to earn and redeem via both channels. We’ve been smiling ever since. And, thank you Brandon for your recent help. Much appreciated.