Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,129
chart
#29
All reviews
Review RSS Feed
April 3, 2024
App molto utile e servizio clienti ottimo! Thank you Jade!!!
Thank you so much for the 5-star rating 💖 Joana - Smile Team✨
April 3, 2024
Great support as always, thanks Andreandana!
Thanks for the kind words, we'll make sure Andreandana sees them! Take care! Yours in Loyalty, ✨ The Smile Support Team ✨
April 2, 2024
The customer service team responded super quickly. Thank you, Andreandana, for your prompt assistance in resolving our issues within minutes.
Thanks for taking the time to leave us a review! We're so glad to hear that Andreandana was able to help resolve things for you quickly 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
April 2, 2024
Top notch customer service!
Thanks for leaving us a review! We're so glad to hear you think we're 'top-notch' 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨
April 2, 2024
Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again
Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
April 2, 2024
We are in the process of setting up our loyalty program and have been in contact with customer support several times with questions. They have been very responsive and Brandon in particular was very helpful today in researching an issue I had with their loyalty landing page template. Overall the app has been pretty user-friendly as far as getting the back end all set up. Looking forward to launching our program soon!
Thanks so much for taking the time to leave us a review! So glad to hear that the set up is going well and that our team has been there to help when questions come up. We're here to help in any way we can 🤓 Best of luck with the upcoming launch! 🚀 Yours in Loyalty, ✨ The Smile Support Team ✨
April 2, 2024
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨
April 1, 2024
Excellent customer service and an easy to use app
Thank you so much for taking the time to leave us a review! We really appreciate it 🤩 - Smile Team ✨
April 1, 2024
very nice app, easy to use, and great customer service. I definitely recommend it!
Thanks so much for the kind words about our app and support team. Your recommendation means a lot 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
March 31, 2024
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨
March 30, 2024
Very helpful
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
March 29, 2024
so far so good. they are very quick to respond
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
March 29, 2024
Super helpful and fast support
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨
March 28, 2024
I contacted Smile as we had a few questions regarding paid plans and Joana was fantastic! Every response was detailed and amazing, we will be continuing with Smile.io. Fantastic service and thank you so much, Joana :) Pleasure speaking with you and resolving our issue.
Thanks so much for taking the time to leave us this review! We're so glad to hear that you found Joana to be as incredible as we know her to be Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨
March 28, 2024
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨
March 27, 2024
Lisa is the best! She helped me so quickly and was super friendly along the way. I love working with Smile. Bonus: my customers are loving this loyalty program. It all runs very smoothly and Smile's customer support is always there when you need them.
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and it's so awesome to hear that your customers are loving Smile 🤩 Lisa - Smile Team✨
March 27, 2024
The team was very supportive in assisting me setting up the app with a few errors I had made. They even gave advice on Shopify theme code issue which was really helpful.
Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help! If you need anything else, please do not hesitate to reach out.
March 26, 2024
Very fast and helpful support
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
March 26, 2024
This app is great. Works well for what we currently need with social media and reviews reward. We had an issue with one of our other apps and support was great in fixing the issue.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions about how to use the program more! 💖 - Smile Team ✨
March 26, 2024
Support Staff were quick and efficient resolving the query as required
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩 Please reach out if we can help with anything else. Cheers! -Smile Team ✨