Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,131
chart
#29
All reviews
Review RSS Feed
March 14, 2024
Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
March 14, 2024
Lisa's help was great when I needed customer service.
Thanks so much for taking the time to leave a review! <3 We are happy to hear that our support could help!
March 14, 2024
I love this app! Very user friendly and their customer service is amazing
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
Sept. 24, 2024
Extremely simple to setup, support is just as amazing. Will definitely recommend this to friends as well.
Glad to hear you're finding Smile easy to use and enjoying our Support team - they are definitely awesome! 😄 Thanks for the rating & review!
July 15, 2024
Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since. EDIT: Lynn was a rockstar and helped fix our theme issues within a few hours
Thank you for the five star rating and for finding your way back to us. We're happy to have you and your customers using Smile! 💛
March 13, 2024
Lynn provided excellent support. Very efficient and gave great advice. Very intuitive app and easy to use.
Thank you for the lovely review. Feedbacks like yours help us go to work with a smile on our faces every day! 💖 Please stay in touch! ✨Lynn & The Smile Support Team ✨
March 12, 2024
Everything works great, was a nice addition to the store for our members
Thank you so much for the kind review💖 If you need any help, please do not hesitate to reach out. Jade & The Smile Team ✨
March 12, 2024
Store
My Store
Using app
4 days
Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Jade & The Smile Team ✨
March 12, 2024
Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Jade & The Smile Team ✨
March 11, 2024
SERVICE WAS GREAT EVEN THOUGH THE APP WASNT A FIT
Thank you so much for your review and sharing! <3 If you need any help, please do not hesitate to reach out. The Smile Team ✨
Aug. 4, 2025
Updated 4th August 2025: I needed further help (due to my own doing) with the app, Andrea was incredibly helpful and super kind, and helped me out almost immediately. Thank you again! Original Review: Awesome experience so far, I needed a little bit of help and was expecting to wait a few days but Karen replied with everything I needed to know within 24 hours. I'm just moving from WooCommerce to Shopify and totally not used to the excellent support. The app is amazing so far, there's still a heap more for me to explore which I'm pretty excited about. 10/10 experience.
Thank you so much for sharing, we are happy that we were able to help. We think Karen is super awesome too! 💖 If you need any help, please do not hesitate to reach out. The Smile Team ✨
March 10, 2024
Great app, easy to set up and amazing support and customer service from Lynn when I needed assistance with anything.
Thank you so much for sharing, we are happy that we were able to help. We think Lynn is awesome too! 💖 If you need any help, please do not hesitate to reach out. The Smile Team ✨
March 9, 2024
The app provides what you need for good loyalty program. I wish there would support for more languages (even to translate manually).
Thank you for your review and honesty here! It's something we'll keep in mind when releasing new features to our app. If we can help with anything else please let us know!
March 8, 2024
Great app and support. I had some questions for app functionalities. Jade from support replied immediately and explained everything clearly. Highly recommend.
So glad you were happy with Jade's service, we think she's pretty awesome too :) we look forward to watching your loyalty program thrive!
March 7, 2024
Love this app. Customers enjoy it as well. David from support has been very helpful!
Thank you so much for your kind words. We really appreciate it, and we agree David is awesome. Thanks again The Smile team
March 8, 2024
Great solution and support for our retail fashion store.
Thank you so much for your review. We really appreciate it. Please reach out if there is anything else we can help with.
June 9, 2024
Fantastic customer support! Fast response time.
Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))
March 6, 2024
The app works well and the support team is very helpful and accommodating!
Thank you for your kind review!
March 5, 2024
Andreandana was a great service rep.! Helped with all of my questions!
Thank you so much for your review. We agree that Andreandana is awesome! 🤩 Please reach out if we can help with anything else 🙏 Cheers The Smile team 🤗
Aug. 17, 2024
Excellent app with the support is fantastic
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨