Smile: Loyalty Program Rewards

The support guys at Smile are always responsive and very helpful in answering any questions that crop up from time to time.

Ezra was very professional and kind. Follow up was amazing and helped me find a solution.

Very helpful with any questions I’ve had throughout the years. And my customers love being able to rack up points for rewards!

Great support ! Thank you !

j'adore l'application, elle est très simple et facile a utilisé et Lisa tous suite repondu a toute mes réponse. merci beaucoup

Cole from support really help me solve my issue

Lisa, the COO reached out to me to resolve a problem I had as a small business. Lisa made it work for my bakery and we can therefore now stay with Smile. Not many companies go the extra mile like Smile did and I command Lisa and Smile for doing so. I am looking forward to continue to grow with Smile Rewards! Big Big Thank You! Previously I have let Smile know the following...This was a wonderful app until they switched it from free to paid per order as some of our orders are 3.99 and therefore cannot justify paying $199US /month just because we have over 2000 small orders per month. it should not be based on amount of orders as it is discriminating when you do lots of small orders. After it was switched over I could still edit customer profiles for awhile but not anymore - very very frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed!

This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly! Also Lynn was very helpful and so quick about fixing something with our billing!

Excellent app, have been using it for years and they always look after us well.

Andrea and the whole Smile team have all been amazing!

set up is easy and the app is user friendly

Thank you so much for helping us in achieving the growth plan. thank you so much for making it happen

I had a customer who was having trouble redeeming a coupon using points, and I worked with Hannah, the app's support manager, to resolve the issue. She was an amazing manager. She listened to my repeated inquiries and quickly came up with alternatives. Thanks to her, I was able to get it resolved. I would definitely recommend this app to others.

软件的功能很多 能实现各种会员活动形式 简单易懂 客服响应速度也很快

I had a question on and did not expect an answer same day since I'm on the free plan and haven't launched my store, but Lynn was quick to respond and throughly answered my question. I'm already impressed!

Excelente Aplicación, permite personalización de todos los detalles, diferentes opciones para generación de puntos y seguimiento del programa. Tuve algunas dudas y la atención fue excelente.