Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,133
chart
#28
All reviews
Review RSS Feed
Feb. 7, 2024
Customer service is available, friendly & responsive. Thank you for making my customers happy!
Thanks for leaving us a review! We're happy to be available, friendly, and responsive. It's what we do 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
Feb. 7, 2024
Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!
So glad to hear Jade was able to help you with adding Smile to your checkout experience! If you need anything else, we're happy to help 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Feb. 6, 2024
We have been running the Smile.io app for five years now and our ladies love the point and discount system. It is super easy and can be used online, in-store, and on our mobile app. The support team has been very helpful whenever we have questions, recently Lisa helped us figure out how to expand our account. Much appreciated!
We're so glad to hear that you and your ladies are enjoying using Smile! Thanks for taking the time to let us know about your experience with Smile and with Lisa. We love to hear about experiences like this one 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨
Feb. 6, 2024
Smooth and fast service
Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with our service 💖 Yours in Loyalty, ✨ The Smile Support Team ✨
Feb. 6, 2024
Easy to use & modify points for customers!
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Feb. 6, 2024
this has been great for our store, the team are always ready to help, they quickly solve any issues - highly recommended
Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶 - Smile Team ✨
Feb. 6, 2024
Muy buena la atención
Using app
23 days
Total reviews
2
Average rating
5.0
¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖 No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas! - Smile Team ✨
Sept. 10, 2024
Joana was very friendly while helping to resolve my issue and managed to get everything sorted very quickly :)
Thanks so much for leaving us a review! We are so glad to hear that you found Brandon's support to be great 🙂 Don't hesitate to reach out if you have any questions. We're always here when you need us! - Smile Team ✨
Feb. 6, 2024
outstanding customer support and big shout out to Maggie for her prompt responses and really go above and beyond to help me install extra features.
Thanks for taking the time to write this review and let us know how helpful Maggie was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶 - Smile Team✨
Feb. 5, 2024
It's working out fine - the customers seem to know what they're doing too
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Feb. 5, 2024
Agent responded timely and provided the information I needed really fast.
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨
Feb. 4, 2024
easy to navigate!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Feb. 4, 2024
Excellent app!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 - Smile Team ✨
Feb. 3, 2024
She helped with information about the app.
Thanks so much for taking the time to leave a review! Don't hesitate to reach out if you have any questions. We're always here when you need us 🙌 - Smile Team ✨
Feb. 3, 2024
Great app, best features, and amazing support!
Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶 - Smile Team ✨
Feb. 3, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 💖
Feb. 2, 2024
Joana sorted out my issue out in seconds. Great service.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Feb. 2, 2024
The onboarding has been quick and easy, with plenty of communication for Brandon and the team at Smile.io. We are using the points for donations, rather than a discount and with the teams help we have been able to adapt the program to our needs and are happy with the results so far. Thanks, Hugo Happy Dog UK www.happydoguk.com
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Feb. 2, 2024
The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Feb. 1, 2024
Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨