Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,137
chart
#27
All reviews
Review RSS Feed
Oct. 20, 2025
Super Amazing App! Customer service is GREAT! Lynn is a true blessing with helping me solve a minor issue that I was having. She walked me through how to fix it super easily.
Thank you for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with our support team 🤩 - Smile Team ✨
Oct. 20, 2025
Thank you so much for taking the time to leave this 5-star rating 🤩 We really appreciate it! - Angie & the Smile Team✨
Oct. 20, 2025
This app is so helpful to encourage customer loyalty!
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Oct. 18, 2025
Joana provides us the best customer service!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Joana - Smile Team✨
Oct. 18, 2025
I have recently switched to this app from another popular app that bumped the prices up out of my price range. The install was all very simple and easy to follow even for a beginner like me. I came into an issue today where the rewards app wouldn't load on my site. I tried everything on Google but nothing worked and I'm useless with coding. I reached out to their support but thought being a weekend I would be left until Monday with no help but I was wrong. Right away I had a message from Joana and the problem was fixed really quickly and Joana was a pleasure to work with. Really impressed by this experience especially as I only have the free version of the app. Highly recommend.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Joana - Smile Team✨
Oct. 17, 2025
Thank you so much for taking the time to leave this 5-star rating 🤩 We really appreciate it! - Smile Team✨
Oct. 17, 2025
Very great customer support! always help me solve my questions.
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️ - Smile Team ✨
Oct. 16, 2025
Exceptional, thank you!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Oct. 16, 2025
They have been a great help setting everything up so far
Thank you for taking the time to leave this 5-star review 💖 We're so glad to hear that you've had a great experience with our support team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Oct. 16, 2025
Exceptional service from Lynn!
Thank you for taking the time to leave us this 5-star review! We're so glad that Lynn could help ☺️ - Smile Team ✨
Oct. 15, 2025
Lynn was amazing to deal with she replied to our emails very promptly.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Oct. 15, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Oct. 15, 2025
Thank you for taking the time to leave us a review! - Angie and the Smile Team 🌟
Oct. 15, 2025
Some of the best customer service around - so fast, helpful and goes above and beyond what you would expect. I love Smile just for this type of service - as well as their best in class approach to Loyalty - and will continue to recommend to everyone!
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with both our app and our support team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Oct. 15, 2025
Joana was particularly helpful with my enquiry
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Joana 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Oct. 14, 2025
Lynn, Shelby, Joanna and Andrea all are great in providing prompt support so far. They are understanding and considerate and we looking forward to having success with Smile. So far so good. Thank you.
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with our support team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Oct. 14, 2025
If you have any needs, please feel free to contact them. They are glad to serve you
Thank you for taking the time to leave us this 5-star review! We really appreciate it 😍🤩 - Smile Team ✨
Oct. 13, 2025
I really enjoy this reward program & so do my customers! I had some questions, and I got a response quickly from the customer service team. Lynn in particular was very helpful and accommodating!
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with both our app and our support team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Oct. 13, 2025
We had a specific scenario where we wanted to offer rewards only on our POS and not on our website, and the customer service team was very responsive in helping us implement this, and it has been working super smoothy ever sine!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨