Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,265
Reviews
Chart
#11
Shopify

All reviews

5 / 5 Share
May 6, 2024

Store Using app Total reviews Average rating
nomsplus Over 2 years 6 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it 🙏 - Smile Team ✨

5 / 5 Share
May 5, 2024

Service absolument impeccable, efficace, rapide, courtois !

Store Using app Total reviews Average rating
Le Monde de Cyno 5 days 3 5.0
Developer Reply

Merci beaucoup d'avoir pris le temps de laisser cet avis 💖 Ce fut un plaisir de vous aider! Lisa - Smile Team✨

5 / 5 Share
May 4, 2024

Set up could not have been easier, & everything has been smooth since day 1. It does exactly what it says it will do, & has not required me to spend any time checking up on it or fixing things like happens with so many other programs. We've also been very pleased with the response from the customers, they really enjoy the rewards program, & is a good way to keep your customers coming back to you. I recently reached out to support with some questions regarding compatibility with an order integration app, & the team at Smile went way above & beyond to be sure all of my questions were quickly answered & lend additional support to be sure I ended up with the result I needed :)

Store Using app Total reviews Average rating
Seedville USA Over 1 year 4 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 - Smile Team ✨

5 / 5 Share
May 3, 2024

Quick help and friendly staff!

Store Using app Total reviews Average rating
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 - Smile Team ✨

5 / 5 Share
May 3, 2024

Store Using app Total reviews Average rating
Steel City Beverage Co. Over 1 year 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
May 3, 2024

Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.

Store Using app Total reviews Average rating
Another Nine 1 day 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Jade - Smile Team✨

5 / 5 Share
May 2, 2024

Excelente aplicación. Muy completa.

Store Using app Total reviews Average rating
ForYou Cosméticos Almost 3 years 2 5.0
Developer Reply

¡Muchas gracias por tomarse el tiempo para dejar una reseña! Realmente apreciamos las amables palabras 🙏 - Smile Team ✨

5 / 5 Share
June 25, 2024

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

Store Using app Total reviews Average rating
Duckfeet USA Over 1 year 7 5.0
Developer Reply

Thank you for taking the time to leave a review! I'm glad we could help! Angie - Smile Team✨

5 / 5 Share
Feb. 24, 2026

Super happy with this app and so are our customers. Great support team!

Store Using app Total reviews Average rating
MEAT ME AT HOME Almost 8 years 5 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 Jade & ✨ The Smile Support Team ✨

5 / 5 Share
April 30, 2024

Store Using app Total reviews Average rating
Fawcett Mattress 9 months 5 5.0
Developer Reply

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

5 / 5 Share
May 24, 2024

Thanks to all the support team for looking into my issues. Things seem to be working properly and I will follow up with Cole and the support team if I need further assistance. Looking forward to good success!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and we're looking forward to being on this successful journey with you 🤩 Jade, Brandon and the rest of the Smile Team✨

5 / 5 Share
April 29, 2024

Great service! Lynn helped me a lot! This is a very honest company and this is a plugin that helps sellers a lot.

Store Using app Total reviews Average rating
ELKLOOK 3 months 6 5.0
Developer Reply

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

5 / 5 Share
Aug. 6, 2025

I have been a Smile user for several years now and have no complaints! It’s such an easy program to manage, and our customers love it! Customer service is extremely helpful anytime I have a question or need assistance. Communication is clear, prompt, and helpful!

Store Using app Total reviews Average rating
a boutique by Rachel Clark About 5 years 6 5.0
Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you and your customers are loving Smile 🤩 Lisa - Smile Team✨

5 / 5 Share
April 27, 2024

I have had a few questions along the way with this platform and every time the customer service is spot on. Quick replies and the team go over and above to help you get the issue finalised, not closing the query until you say you are completely satisfied. Thanks so much

Store Using app Total reviews Average rating
GF Oats Australia Almost 2 years 7 4.4
Developer Reply

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

5 / 5 Share
April 27, 2024

I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind. The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time. I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable. Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job I am now pleased with smile.io services and I look forward to using the app.

Store Using app Total reviews Average rating
DKS Natural Products About 15 hours 9 5.0
Developer Reply

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
April 27, 2024

excellent customer service!

Store Using app Total reviews Average rating
Wooden Table Baking Company About 1 year 4 4.8
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 - Smile Team ✨

5 / 5 Share
April 26, 2024

Store Using app Total reviews Average rating
Dyulokha 3 days 4 5.0
Developer Reply

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

5 / 5 Share
April 26, 2024

Smile has been a great asset to our business. I reached out to them late the other night, and Lynn was able to respond quickly and resolve my issue fast. Great job, thank you!

Store Using app Total reviews Average rating
Love Olive Co Almost 4 years 10 4.8
Developer Reply

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
April 25, 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

Store Using app Total reviews Average rating
NORDIC DISC GOLF Over 2 years 3 5.0
Developer Reply

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰 Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
April 25, 2024

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

Store Using app Total reviews Average rating
PatchPanel Over 5 years 18 4.4
Developer Reply

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be helpful. That's what we're here for 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨

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