All reviews

Rating Breakdown

  • 5
    91% (3,743 ratings)
  • 4
    6% (246 ratings)
  • 3
    1% (55 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (67 ratings)

Reviews with Text

  • 92% (3,800)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2023

I just started my store, but the support has been very responsive and helpful. Everything seems to work seamlessly. Looking forward to using them going forward.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We aim for seamless and easy so we are delighted this was your experience. Please reach out if you need anything else Cheers The Smile team

5 / 5 Share

Nov. 26, 2023

Excellent app with very kind and efficient customer support, we will keep working with this app for a long time Thank you!

Using app

Almost 4 years

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for your kind words they really made our day. Best regards The Smile team

5 / 5 Share

Nov. 23, 2023

Only one word for Smile - Brilliant! Worth every cent, my friend. Easy to use as a store owner, easy for customers, and best of all it helps new people make the switch to natural bodycare with confidence. Our customers always say it so much better than us! Customer service is also brilliant. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! It's so wonderful to hear that you've found Smile easy to use and our support to be helpful 🙂 We'll be here if you need anything else! ✨ The Smile Support Team ✨

5 / 5 Share

Nov. 23, 2023

Customer service is very patient and I am very satisfied

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Nov. 23, 2023

Very Good app, Support is very good.

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share

Nov. 23, 2023

Smile is an awesome platform with a friendly UX. Customer support has been outstanding. Any questions I had were promptly addressed, and the team seemed genuinely invested in ensuring I had a positive experience. Special mention to Brandon! :)

Using app

Over 3 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩 Don't hesitate to reach out if you have any questions! We're always here when you need us 💖 - Smile Team ✨

5 / 5 Share

Nov. 22, 2023

Brandon answered all the questions I had! Thank you so much!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need any assistance - Brandon & The Smile Team

5 / 5 Share

Nov. 22, 2023

Great support, thanks for your quick help Lisa

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩 Don't hesitate to reach back out if there is anything else we can do for you!

5 / 5 Share

Nov. 22, 2023

Great quick communication from Lynn to help me with my query.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving a review! We agree that Lynn is indeed excellent 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us!

5 / 5 Share

Nov. 22, 2023

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share

Nov. 22, 2023

Amazing service by Brandon !! Looking forward to figuring out a referral program for our store with this and consecutively will be working on our loyalty program. Will update this review as we learn more.

Using app

About 1 year

Total reviews

17

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Brandon 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share

Nov. 22, 2023

Great services by hannah

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share

Nov. 22, 2023

Amazing fast service and happy with the app. Would recommend for rewards for your VIP.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear that Smile has benefitted your business 😊 Please let us know if there is anything else we can do to support you! Cheers, Smile Team✨

5 / 5 Share

Nov. 21, 2023

Great app and support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share

Nov. 21, 2023

Lisa was very helpful and knowledgeable :)

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Nov. 21, 2023

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Nov. 20, 2023

We've been using Smile for a while now and it definitely helps with engagement. Easy to set up and the few questions we've had support has always been extremely helpful. Definitely recommend it.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! So happy to hear that Smile has helped with engagement and that you've enjoyed your experience with our support team 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Nov. 20, 2023

Hannah was helpful and supportive. Thank you.

Using app

5 months

Total reviews

14

Average rating

5.0

Developer Reply

We're so glad to hear Hannah was helpful when you reached out to us for help! It's our pleaure to assist 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Nov. 20, 2023

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

July 24, 2025

The service at Smile.io continues to impress. Every single time. This time is no different. Erin took the time to understand the question and provided the solution. My issue has been fixed over one conversation. Don't get that everywhere.

Using app

Almost 6 years

Total reviews

7

Average rating

4.4

Developer Reply

It's our pleasure! Thank YOU for taking the time to leave us a review - it means so very much 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨