Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,268
Reviews
Chart
#24
Shopify

All reviews

5 / 5 Share
Feb. 1, 2024

Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.

Store Using app Total reviews Average rating
Trévo LLC 10 months 1 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Jan. 31, 2024

Hello, The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.

Store Using app Total reviews Average rating
ONSET 11 months 2 5.0
Developer Reply

Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you! Lisa - Smile Team✨

5 / 5 Share
Jan. 30, 2024

i like it and i want t use your upgraded plan but i cant afford it. if only there was a less expensive option that allowed all the benefits the free version doesnt have id be down.

Store Using app Total reviews Average rating
Gladium Apparel 12 minutes 3 5.0
Developer Reply

Thank you for your 5 stars and honest feedback here! Our team has reached out to discuss your plan with you :)

5 / 5 Share
Jan. 30, 2024

Starting out with Smile, everything has been smooth sailing so far. Support responds quickly and is skilled and polite in their messaging.

Store Using app Total reviews Average rating
Apteekki 360 8 days 9 4.6
Developer Reply

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶 Yours in Loyalty, ✨ Smile Team ✨

5 / 5 Share
Jan. 30, 2024

Joana was so helpful, she quickly understood what I needed and have recorded a video to show our client exactly what to do. Great quick service :)

Store Using app Total reviews Average rating
DRKCrafts 12 months 2 5.0
Developer Reply

Thank you so much for your review, we really appreciate your kind words. Cheers Joana 🤩

5 / 5 Share
Jan. 29, 2024

Very helpful and kind. Happy with the services!

Store Using app Total reviews Average rating
Moonkie 4 days 13 4.4
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Jan. 29, 2024

Support is quick and Lisa was awesome! Would recommend!

Store Using app Total reviews Average rating
GOLF Partner KOREA About 2 months 4 5.0
Developer Reply

Thank you so much for your kind words and for taking the time to leave this review 💛 It was a pleasure chatting with you! Lisa - Smile Team✨

5 / 5 Share
Jan. 29, 2024

Store Using app Total reviews Average rating
Janilu Perfume Shop About 3 hours 4 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 💖

5 / 5 Share
Jan. 28, 2024

Store Using app Total reviews Average rating
Eco 247 3 days 7 4.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 💖

5 / 5 Share
Jan. 27, 2024

Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!

Store Using app Total reviews Average rating
Teresa's Fashionista LLC 8 months 10 4.6
Developer Reply

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏 Cheers The Smile team 🤗

5 / 5 Share
April 21, 2026

Support is very quick and effective. My customers love the app and use it a lot. I only wish some features would be available for a lower tier, or be able to buy them separately as I'm not able to justify the jump to a higher one yet price wise. Update after years of using: The support is still as lovely as ever and I am very happy with the app. So glad new tiers were implemented, I am excited for me and my customers to keep on growing the community! Thank you for developing such a great app and listening to our feedback. :)

Store Using app Total reviews Average rating
Dragons' Garden Over 4 years 12 4.5
Developer Reply

Thank you so much for taking the time to share this review - it was our pleasure to help you out! We're so glad you love the new plans as much as we do :)

5 / 5 Share
Jan. 25, 2024

When I had a question the support was very good. I got an answer very quickly and the issue was easily resolved.

Store Using app Total reviews Average rating
Snoot Style 5 months 2 5.0
Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share
Jan. 25, 2024

It's great! Very helpful customer support.

Store Using app Total reviews Average rating
GO24·7 Over 1 year 1 5.0
Developer Reply

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
May 21, 2025

Always great service, thank you!

Store Using app Total reviews Average rating
Twinkle Apothecary Over 9 years 4 5.0
Developer Reply

Thanks for your review! Please reach out if we can assist with anything :)

5 / 5 Share
Jan. 25, 2024

Store Using app Total reviews Average rating
Katto 11 months 1 5.0
Developer Reply

Thanks so much for your review! :)

5 / 5 Share
Jan. 24, 2024

I love a good app with the customer service chat!! I was able to chat with Andreandana and recieve all the help I needed. She went above and beyond. So happy with Smile!

Store Using app Total reviews Average rating
Gussy Up Bow Co. Over 3 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it! 🤩

5 / 5 Share
Jan. 24, 2024

Angie was excellent and her help was very clear and thorough! I hope to work with her again if I need future assistance!

Store Using app Total reviews Average rating
Pepperberries 3 months 2 3.5
Developer Reply

Thanks so much for your kind words! I'm so glad I could help :) Angie - Smile Team✨

5 / 5 Share
Jan. 24, 2024

The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!

Store Using app Total reviews Average rating
Dark Arts Coffee About 3 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨

5 / 5 Share
Jan. 24, 2024

Easy to work with for us and our customers

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨

5 / 5 Share
Jan. 23, 2024

Andrea was so wonderful and helpful!! quit and great service.

Store Using app Total reviews Average rating
coloradosmellgoods About 1 hour 1 5.0
Developer Reply

Thanks for taking the time to let us know how helpful Andrea was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨

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