Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,616
Reviews
Chart
#52
Shopify

All reviews

5 / 5 Share
April 5, 2024

Lisa was very helpful. We solved our issue and are happy to keep using the smile program

Store Using app Total reviews Average rating
LOSHEN & CREM Almost 4 years 9 4.3
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
April 5, 2024

Friendly, knowledgeable, and answered all my questions. Thank you!

Store Using app Total reviews Average rating
Gin and The Banker About 2 months 2 4.5
Developer Reply

Thank you for leaving a review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us! - Smile Team ✨

5 / 5 Share
April 5, 2024

I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.

Store Using app Total reviews Average rating
TL Wigs - Wigs and Toppers Over 1 year 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩 Please don't hesitate to reach out if we can help with anything else. Cheers! - Smile Team ✨

5 / 5 Share
April 5, 2024

Super fijne klantenservice!

Store Using app Total reviews Average rating
HULA HUSH 19 days 1 5.0
Developer Reply

Hartelijk dank dat u de tijd heeft genomen om een recensie voor ons achter te laten! Wij waarderen het enorm 🤩 - Smile Team✨

5 / 5 Share
April 4, 2024

Always available and always helpful!

Store Using app Total reviews Average rating
Rosarium Garden Center About 1 year 1 5.0
Developer Reply

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩 - Smile Team ✨

5 / 5 Share
April 4, 2024

Very quick response and helped immediately! Loved the dog gifs - brightened my day.

Store Using app Total reviews Average rating
Exponent Beauty About 1 hour 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)! Lisa - Smile Team✨

5 / 5 Share
April 4, 2024

Amazing customer support that I received in the last few days from Joana and Brandon. Super useful and quick

Store Using app Total reviews Average rating
GUAJA. 15 days 7 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! ✨The Smile Team✨

5 / 5 Share
April 3, 2024

App molto utile e servizio clienti ottimo! Thank you Jade!!!

Store Using app Total reviews Average rating
Sanchèz & Co. 18 days 1 5.0
Developer Reply

Thank you so much for the 5-star rating 💖 Joana - Smile Team✨

5 / 5 Share
April 3, 2024

Great support as always, thanks Andreandana!

Store Using app Total reviews Average rating
Quan Shui Wet Market Over 3 years 3 5.0
Developer Reply

Thanks for the kind words, we'll make sure Andreandana sees them! Take care! Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
April 2, 2024

The customer service team responded super quickly. Thank you, Andreandana, for your prompt assistance in resolving our issues within minutes.

Store Using app Total reviews Average rating
Clinelle 7 days 2 5.0
Developer Reply

Thanks for taking the time to leave us a review! We're so glad to hear that Andreandana was able to help resolve things for you quickly 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
April 2, 2024

Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again

Store Using app Total reviews Average rating
The Coffee Company Over 4 years 6 4.8
Developer Reply

Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
April 2, 2024

We are in the process of setting up our loyalty program and have been in contact with customer support several times with questions. They have been very responsive and Brandon in particular was very helpful today in researching an issue I had with their loyalty landing page template. Overall the app has been pretty user-friendly as far as getting the back end all set up. Looking forward to launching our program soon!

Store Using app Total reviews Average rating
Beesponsible About 2 months 1 5.0
Developer Reply

Thanks so much for taking the time to leave us a review! So glad to hear that the set up is going well and that our team has been there to help when questions come up. We're here to help in any way we can 🤓 Best of luck with the upcoming launch! 🚀 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
April 2, 2024

Store Using app Total reviews Average rating
All Things Stairs 7 months 2 5.0
Developer Reply

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨

5 / 5 Share
April 1, 2024

Excellent customer service and an easy to use app

Store Using app Total reviews Average rating
Creams from the Crypt 11 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩 - Smile Team ✨

5 / 5 Share
April 1, 2024

very nice app, easy to use, and great customer service. I definitely recommend it!

Store Using app Total reviews Average rating
B.Different Clothing 19 days 15 2.1
Developer Reply

Thanks so much for the kind words about our app and support team. Your recommendation means a lot 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
March 30, 2024

Very helpful

Store Using app Total reviews Average rating
Giali Lashes Almost 2 years 3 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
March 29, 2024

so far so good. they are very quick to respond

Store Using app Total reviews Average rating
Candle Nerds About 12 hours 2 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
March 29, 2024

Super helpful and fast support

Store Using app Total reviews Average rating
Bamboa Over 3 years 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share
March 28, 2024

I contacted Smile as we had a few questions regarding paid plans and Joana was fantastic! Every response was detailed and amazing, we will be continuing with Smile.io. Fantastic service and thank you so much, Joana :) Pleasure speaking with you and resolving our issue.

Store Using app Total reviews Average rating
L'SAUVE® About 1 year 16 5.0
Developer Reply

Thanks so much for taking the time to leave us this review! We're so glad to hear that you found Joana to be as incredible as we know her to be Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share
March 28, 2024

Store Using app Total reviews Average rating
Essential Roofing Supply 26 minutes 4 5.0
Developer Reply

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨

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