Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,268
Reviews
Chart
#24
Shopify

All reviews

5 / 5 Share
Jan. 15, 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

Store Using app Total reviews Average rating
La Purita 9 months 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share
Jan. 15, 2024

Definitely worth the automations and features ;-) Staff is friendly and helpful.

Store Using app Total reviews Average rating
ieGlobal About 1 month 1 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Jan. 14, 2024

So far, so good! Very straightforward and easy to use. Plus the customer service is fast, friendly and efficient! Highly recommend! :)

Store Using app Total reviews Average rating
Thermo Recovery Wear 2 months 8 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share
Jan. 13, 2024

Great App Easy setup. Excellent customer service. Lynn has been most helpful!

Store Using app Total reviews Average rating
gymsegbë 2 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Lynn 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share
Jan. 13, 2024

Excellent product and AMAZING support!

Store Using app Total reviews Average rating
Wild About Popcorn 3 months 1 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Jan. 12, 2024

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

Store Using app Total reviews Average rating
KLORIS Over 4 years 8 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Jan. 12, 2024

Lisa was very helpful and very responsive. :)

Store Using app Total reviews Average rating
Wooden Ships About 4 years 21 4.9
Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Jan. 12, 2024

My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile. There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance. So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.

Store Using app Total reviews Average rating
Brooklyn Haberdashery Over 1 year 4 4.3
Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions about how to use the program more! 💖 - Smile Team ✨

5 / 5 Share
Jan. 11, 2024

The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!

Store Using app Total reviews Average rating
Charliemadison Originals LLC Almost 8 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 🙌 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Sept. 1, 2025

Andrea and Erin were very help with questions relating to moving from another loyalty program setup. Fast, clear, and friendly communication.

Store Using app Total reviews Average rating
Loyal Nutrition 5 months 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share
Jan. 9, 2024

I’ve just downloaded the app, using the free version and so far so good. Really easy to set up & looks beneficial for customer loyalty. I have to say Lisa from customer service was extremely helpful when I used the live chat. I don’t often leave reviews, however i was so impressed I thought it was important to do so, she is a credit to the company.

Store Using app Total reviews Average rating
Buddies Gin® Over 2 years 1 5.0
Developer Reply

We are delighted you like app and that the service you received from Lisa was so impressive. We really appreciate you taking the time to leave us a review. Please reach out if we can help with anything else. Cheers The Smile Team

5 / 5 Share
Jan. 9, 2024

Lisa was knowledgeable, prompt, and extremely helpful. Solid app and solid customer service.

Store Using app Total reviews Average rating
Ayamaya Outdoors 7 months 4 5.0
Developer Reply

Thank you, we really appreciate your kind words. We agree Lisa is awesome. Cheers The Smile team

5 / 5 Share
Jan. 9, 2024

Store Using app Total reviews Average rating
Bim Bam Boo Over 2 years 6 5.0
Developer Reply

Thank you for your review we really appreciate it. The Smile team

5 / 5 Share
Jan. 8, 2024

Chat feature was very responsive and kind to people who doing know what they are doing- such as me. Thank you Brandon. This 72-year-old appreciates the support

Store Using app Total reviews Average rating
Rolling In Dough Bakery Almost 2 years 3 5.0
Developer Reply

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛 We are so delighted to hear that you had great experience with Brandon 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! - Smile Team ✨

5 / 5 Share
Jan. 8, 2024

Customer service is very friendly and quick to address any issues we bring up.

Store Using app Total reviews Average rating
VictoryStore.com Almost 3 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Cheers, - Smile Team ✨

5 / 5 Share
Jan. 8, 2024

Great support from Lisa!

Store Using app Total reviews Average rating
Perkolator Coffee About 1 year 4 4.8
Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Jan. 8, 2024

LISA was beyond helpful. She provided exactly what I needed. My problem was fixed immediately.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Jan. 8, 2024

Store Using app Total reviews Average rating
Cookie Cutter Lady Almost 4 years 5 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Jan. 8, 2024

very responsive help desk!

Store Using app Total reviews Average rating
CROSBY Almost 2 years 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Cheers, - Smile Team ✨

5 / 5 Share
Jan. 7, 2024

Absolutely helpful!

Store Using app Total reviews Average rating
Lash Tribe Over 1 year 4 4.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

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