Smile: Loyalty Program Rewards
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The onboarding has been quick and easy, with plenty of communication for Brandon and the team at Smile.io. We are using the points for donations, rather than a discount and with the teams help we have been able to adapt the program to our needs and are happy with the results so far. Thanks, Hugo Happy Dog UK www.happydoguk.com
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Hello, The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.
Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you! Lisa - Smile Team✨
i like it and i want t use your upgraded plan but i cant afford it. if only there was a less expensive option that allowed all the benefits the free version doesnt have id be down.
Thank you for your 5 stars and honest feedback here! Our team has reached out to discuss your plan with you :)
Joana was so helpful, she quickly understood what I needed and have recorded a video to show our client exactly what to do. Great quick service :)
Thank you so much for your review, we really appreciate your kind words. Cheers Joana 🤩
Very helpful and kind. Happy with the services!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Thanks for taking the time to rate us 5 stars! We really appreciate it 💖
Thanks for taking the time to rate us 5 stars! We really appreciate it 💖
Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!
Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏 Cheers The Smile team 🤗
When I had a question the support was very good. I got an answer very quickly and the issue was easily resolved.
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
It's great! Very helpful customer support.
Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨
Always great service, thank you!
Thanks for your review! Please reach out if we can assist with anything :)
Thanks so much for your review! :)
I love a good app with the customer service chat!! I was able to chat with Andreandana and recieve all the help I needed. She went above and beyond. So happy with Smile!
Thank you so much for taking the time to leave this review! We really appreciate it! 🤩
Angie was excellent and her help was very clear and thorough! I hope to work with her again if I need future assistance!
Thanks so much for your kind words! I'm so glad I could help :) Angie - Smile Team✨
The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨
Easy to work with for us and our customers
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨
Andrea was so wonderful and helpful!! quit and great service.
Thanks for taking the time to let us know how helpful Andrea was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨
Done. Great app and support from Brandon great.
Thanks for leaving us a review! Glad to hear that you found both Smile and Brandon's support to be great 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
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