All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

June 1, 2023

Rosen was able to pinpoint the problem right away & walked me through the process to correct the issue. Great support!

Store

olent

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

PL was excellent at customer service... They were quick, friendly, and helped me solve my problem in an easy manner.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

Gen was very helpful and quick to solve my problem. She knew instantly what to do to fix something that wouldn't worked without her help

Store

Shoussy

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Joann C has been sooo helpful and so quick with resolving my issues! Thank you so much for everything

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

The setup was quick and easy. Marnie provided the full templates for compliance, so all I had to do was change simple information. Highly recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

I love using this app for my marketing efforts. It's very easy to understand and create for someone like me that's not use to creating automations. I would recommend for anyone starting out + they give credits when starting out to get your campaigns going. That's a great deal of help while i'm trying to figure things out and it not having to be on my own dime. Joann C helped me with my latest issue and was excellent and knowledgable with everything I needed.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

John helped me out quickly and efficiently as we validated my account. I would definitely recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

John was extremely helpful and patient today. Great service! All my needs were met efficiently and quickly!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Der Support von SMSBump ist super schnell und sehr freundlich. Mir wurde geholfen und ich bin happy, dass ich nun mit dem SMS Versand starten kann.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

May 31, 2023

Great APP. team was very helpful I got a great response from Djan who assisted me with the set up. I recommend

Using app

30 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

May 30, 2023

SMS marketing & email is the best when with sms bump. This is by far the best app for sms marketing . Their team member is so nice, especially Joann.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

SMS marketing & email is the best when with sms bump. This is by far the best app for sms marketing . Their team member is so nice, especially Joann.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Joann C helped with efficiently verify my account so I could get back on track with setting up the marketing for my business! Very professional!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Joann C was exceedingly helpful and punctual with her responses. I sincerely appreciate all the direction she provided.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

They are amazing - the product and the SUPPORT! Wow. Thank you SMSBump for ensuring our store is in compliance when signing our customers up to receive our SMS messages. Further, shout out to Joann C - she was very helpful in bringing our policies into compliance!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

John was very kind and the help was really fast and I solved my problem in 10 minutes! I would really suggest!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

John was so helpful today to get my issues resolved! It was Very easy to chat and get things looked at.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

When contacting customer service, Jeff was amazing. The product was also amazing. It was also very easy to set up. I am looking forward to using this app to retain customers.

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

May 30, 2023

Received patient effective support from Jeff with some issues I was having. The problems were resolved in a very timely manner.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Customer service is excellent! Quin was very helpful, friendly and took care of business. The app is a must have.

Using app

23 days

Total reviews

2

Average rating

3.0