All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

May 20, 2023

We setup SMSBump today - Quin was amazing and ever so patient! The business is off to an amazing start.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2023

je remercie Jeff du SAV pour son aide, bonne expérience, malgré que je ne parle pas la langue, on s'est entendu

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2023

PL helped me out so much today! Validated my smsBump within 5 minutes and now I am able to send text messages

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Joann was super helpful in getting our account up and running. Extremely fast too, thank you!! Very excited to start setting up our flows!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Joann C was very helpful and patient. Thank you all for the help in making my business stronger with your platform

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

joann c best helping agent frfr, great app very simple, they helped rlly fast, explained very well, much love

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2023

Great assistance by Djan. He made it easy to follow his instructions and they were understandable and easy to do. Very nice and thank you Djan

Store

Tsabers

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Great service and Regie was a fantastic help. Excited to see how this helps grow our business as we move forward.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2023

works well, good support! They helped me with setting everyting in motion and were very quick with troubleshooting

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Thanks Quin for your response at your earliest. Hope to work more together in coming days. Super fast

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Very fast support if you have any questions or problems , Djan was very helpfull. I recommand it.

Store

Unittea

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2023

Gen was extremely helpful! Really fast replies and Gen resolved my issue quickly! Great customer service :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

May 19, 2023

awesome customer services and quick of the mark when asked a question.quick response and detailed. thanks Aleksandar V

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 19, 2023

I wanted to validate my account today and PL quickly responded with the next steps. My concern was resolved in just a few minutes. Amazing! Thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

PL helped me a lot in my questions on setting up. The customer service is very fast and personal. The app is a little confusing but the customer service is able to walk you through any problems

Store

Vecktor

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Gen made every instruction effective and concise when helping me make my shopify store complaint with the app

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

GREAT WORK Marnie!! you were very helpful and speedy when it came to helping me. Greatly appreciated.!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Marnie did a great job streamlining this process for me! She was able to walk me through this process with ease.

Using app

35 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

May 18, 2023

Personally, this was very easy for me to work with and I love how the SMS looks compared to other platforms outside of Shopify. There are some that turns photos into a link but this app sends the actual photo. I had questions regarding the detailed breakdown charges but Princess (PL) was very helpful and explained it to me. -- The only thing I wish is if they allowed you to purchase credits at least every $100 or doing a one time payment for the amount I need. My charges were $248 but it's only allowing me to pay $200 OR $500... which is a huge difference honestly.

Using app

About 19 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

May 18, 2023

Joann C did a great job helping me get my sms set up!

Using app

2 months

Total reviews

1

Average rating

5.0