All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

May 16, 2023

SMSBump is a game-changer for my Shopify store. It's easy to use, offers powerful automation, and delivers impressive results. Highly recommended!

Store

ifreeze

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Joann C helped me solve a problem I had getting customers onto my list and did everything they could to solve it.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2023

Joann was very fast and efficient to respond. very efficient service I highly recommend using this application

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

This rating is reflective of my customer service experience. Lord R was very quick to respond to my feature requests and responded in a very positive and professional manner. While the features I was requesting are currently not possible to implement, Lord was appreciative of the feedback in order for email platform to improve. Lord gave me some suggestions to try in the meantime, which were helpful and competent given the current limitations of the platform. If I ever have any future requests, I hope Lord is the one to help me out.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

PL was great and straight forward! recommend. i cant wait to get started. check out walkwithvim.com

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Keano is fast at responding and takes care of the people that need help more then well it was great having someone to guide me through all the steps!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

PL is your best agent! Give her a raise! Immediately, extremely fast response and also extremely courteous.

Store

EXEN

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Thank you so much PL! You are so friendly and you work fast! I’m so grateful! :D You doing a very grate work!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Always loved SMS Bump, its an essential for every store. Needed some technical help today and my boy Joann got the job done. 10/10 Support

Store

revmia

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Joann C & Keano have both helped me on different occasions. They were very fast, efficient & helpful at the SMS Bump chat support. Answered all my questions about setting up social opt-in.

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 15, 2023

He gave me a quick and efficient answer to my problem. The support service is really great !!!!!!!!!

Using app

About 3 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

May 15, 2023

very friendly and fast service. Joann was able to help me right away and sent me all the details to validate my account.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Quin was very good at helping me work through our number verification process. The app is easy to use and very effective!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

l assistenza è veramente fantastica in pochissimo tempo hanno risolto il mio problema, sono rimasto molto soddisfatto

Store

PETTOY

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2023

Djan was very helpful, pleasant to speak to, and efficient in dealing with my request. So yeah go ahead use this app with this amazing support

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2023

Sono stato assistito da Jeffrey T. per un problema legato ad un testo che compariva nella politica sulla privacy visibile esclusivamente se visionata dalla homepage (dalle impostazioni non compariva). MI ha assistito per almeno un'ora (probabilmente anche una e mezza) perché si trattava di una questione complicata ma è riuscito a risolverla. Mi ha aiutato anche per quanto riguarda un problema più easy, rimanendo gentile e professionale il 100% del tempo. Davvero un servizio di assistenza perfetto!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

thanks to Jeff for his help !! he tooks so much time with me and now i will really appreciate to work with the app for sure :D thanks jeff !!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2023

I was new to setting up the app and got stuck with the verification process which was after 1am. Rosen was such a big help and walked me through the entire process. I would definitely recommend this app.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2023

shoutout to Marnie for helping me out and making sure to fixed my problem great app. great people

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2023

quick and easy

Using app

21 minutes

Total reviews

3

Average rating

5.0