All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2023

SMSBump delivers exceptional products and services. My clients are always satisfied with the results. Highly recommended! Marnie is fast and super helpful!

Store

HN Mart

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2023

Quinn from the support team responded with diligence and speed. They helped me solve my issue and explained thoroughly how to fix it.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2023

great app, this is so helpful for SMS and email marketing, and the customer service is awesome, they help you with all kinds of questions, so patient. Thank you. Highly recommend this app

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2023

Gen was real helpful got my issue resolved super fast & made it easy for me to follow the instruction

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Marnie was a great help today! She helped me fast and straight to the problem I had with out having to explain too much

Store

ZAYE

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

rlly gr8 app n ppl Joann was so helpful theyre the best! I love how easy it is to use. Great conversions on my campaigns too

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

This will help with my busyness to improve customer experience. I struggled to start but thanks to Marnie E, I was able to get my toll free number verified easily. Would recommend this service.

Store

Nexus

Using app

6 months

Total reviews

23

Average rating

4.9

5 / 5 Share

April 21, 2023

I chatted with Marnie E they were excellent and super helpful. She answered my questions quickly and got it resolved.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Mylene was very helpful with getting this started for my shop! Great service! I can't wait to begin using this service for my shop.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Had a quick question about my account today and Mylene handled it great. She walked me through the issue fix and it was quickly resolved.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2023

Big shoutout to Aleksandar V for helping me verify my store before my preorder. give him a raise please.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Mylene. The support from Mylene was very helpful and everytime I need help they are there to help you no matter the time. Helped me set up all the marketing for my website

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Joann C is a great customer support! i love using sms bump, such a great value for money! increase conversion

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

App is great for customer service (Marnie) was good at helping me out. pretty straight to the point

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

help team is absolutely fantastic!!!! Can't thank them enough. very clear and simple instructions they are always helping me out of the jam I'm in.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2023

Joann's support is top-notch! She is incredibly knowledgeable and efficient, and she went above and beyond to ensure that my questions were answered and my concerns were addressed. I would highly recommend her services to anyone looking to set up an online store.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Fantastica app da avere assolutamente, invia sms ed email e costruisci flow infiniti. Ottimo il supporto di assistenza.

Store

HQtecno

Using app

10 months

Total reviews

16

Average rating

5.0

5 / 5 Share

April 20, 2023

So far so good, Gen has been extremely helpful and kind! It has a lot of features available that will be very useful in the future! Looking forward to seeing it in action!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Tremendous attention from Joann. The application is very necessary and works super well to recover abandoned checkouts. Super easy installation. I had some problems but Joann helped me quickly and efficiently. It is appreciated to have such a goodwill agent.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Joann C was very helpful. Really loving the app. My texts go out in a timely manner and customer service is very helpful

Using app

About 2 years

Total reviews

1

Average rating

5.0