All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2023

Merci à PL pour l'aide elle a été claire et précise et a résolu mon problème en moins de deux, lapplication est tout aussi géniale

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

Princess S is very nice person, Great help and communication Great customer services and Quick responding, Thank you so much for your help... You all are the best

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

PL was so kind in helping me figure out how to link my text and email sign up link. Quick response and easy set up! I can always count on this team to help

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

thank you so much for the fast help! I'm glad I was able to getthe issue resolved quickly. The information was easy to follow.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

thank you for your support, everything is working just fine! You guys were so much help! - Nathanial

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

Great customer service. Quin helped me solve a problem on my store, everthing is now working fine! Y'all are the best, thank you!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

I was not looking forward to having to get help with our SMS app because I spent hours trying to figure out myself. I should've used the chat option sooner because Quin Shiena made setting up my SMS compliance and privacy policy a breeze.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

Mylene was awesome with her assistance. definitely knowledgeable and friendly. keep up the good work.! thanks again

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Amazing customer service. The set up was super quick and the response time as well. Djan was very helpful and made it easy for me.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

Super quick and simple to set up and use. Amazing customer service from Mylene today!! Thank you so much for all your help :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

very good service nice and polite Djan i have to say that is very helpful and can guide to to what you look for in a couple of minutes.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

great customer support with Gen. He was really friendly and helpful amd helped me with the social opt-in link.

Store

berlinc

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Great app so far! A little confusing because there’s so much going on, but the customer service is amazing. PL helped me figure out how to navigate a ton of different steps in the process and I feel a lot more confident in setting everything up now. So if you feel a little lost, just hit the chat icon ✨

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

SMSBump was extremely easy to setup marketing for both SMS and Emails. Verification was easy aswell thanks to their representatives, namely Joann C. I look forward to working with them.

Store

phantom

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2023

I am new to this app and I was very pleased to be assisted by Joann C, who was patient, knowledgeable and attentive to all my questions. Great customer service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Today I was helped by Jeffrey T, he was very kind and very professional, in a second he understood my problem and together we solved everything in very few minutes, he also committed to create the campaign for me in a short time

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

This should be everyone's go to SMS app! Everything that you need to take your business to a new level, is all on this app. I had a few questions regarding my account, and Marnie helped me quick fast and in a hurry!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Sms marketing is alot better than emails, you can make it more personal with your audiance. Great and fast support from Djan when I needed some help!

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2023

Customer service is very good especially from Marnie, he/she was very friendly and helped me a lot and made it very easy for me to setup my privacy police and terms of service.

Store

Fluxify

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2023

I am highly satisfied with SMS Bump's customer service. Specially Marnie was very helpful and very quick with responses.

Using app

5 months

Total reviews

1

Average rating

5.0