All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 30, 2023

The experience was really good. I got the help I wanted and I got it very quickly. One of the best customer supports I've dealt with in a long time. Joann C was the representative that assisted me and she did a wonderful job.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Marnie made everything extremely easy gave me all the links i needed for filling in my information.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Super great support, helped with all the issues I had while setting it up. Also, the service is a blast, definitely worth the price.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

PL was great, handled my request quickly

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

Marnie did a great job ! Thanks. Helpful support, great app. I use it for all my stores for many years.

Store

Clouds

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 30, 2023

ABSOLUTLY GREAT APP AND GREAT CUSTOMER SERVISE VERY RECOMMENDED. EVERY TIME THAT I NEEDED THEY WAS HERE AND QUIQLY RESPONSE.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

Very good customer service and the verification process was EZ! Very good tool for recovering and expanding customer base

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2023

I needed help with getting my API key, and Joann C. was incredibly fast in helping me, and she was polite! Then I needed help with validating my number as well as figuring out where to customize my pop-ups for SMS, and Aleksandar V. was super helpful and friendly. It's 4:00 a.m. for me, so I thoroughly appreciated having someone available at that moment to help. Loving this app, and their customer service is top-notch!

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 30, 2023

Helpful support, great app. Was guided very well by Joann. However, i would prefer if the SMS costs were slightly lower.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

fast and professional, and very efficient. would recommend agent again. tho i'm not sure why it has to be so long, how can i run a business if i'm writiing reviews for support agents

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Réponse rapide avec un service excellent. Merci à "Velev" pour ça courtoisie.C'est vraiment apprécié.

Store

Ycoon

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Outstanding customer service! Marnie was very informative and patient and walked me through each step till the set up was complete. Thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Application correct Service client correct "Mylene" : elle m'a répondu rapidement et j'espère recevoir mon solde crédité par erreur sur mon compte

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

Mylene was kind enough to explain everything to me and she was really helpful, her response speed was instant! 5 star support

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Hey, Marnie was the absolute best and was very helpful. She helped me fix everything dealing with my store and upgrading my plan.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Great service with gen. Patient and helped me along the way with what I had to complete. Thank you so much

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Good service...............................................................................................

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Joann C was incredibly helpful, and I love SMS bump I'm just closing my store so time to say goodbye

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Fast and great customer service from Gen! She was very patient and very knowledgeable with what I needed.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Helpful and very kind Customer service. I write them and they helped me within 5 minutes, so they are fast. PL helped me

Store

Fiamma

Using app

7 days

Total reviews

1

Average rating

5.0