All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 5, 2023

Very Pleasant, Marnie was quick to respond and guided me to the resolution clearly. Thanks for the support.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Marnie did a great job with customer support and ensuring I was setup correctly, would definitely recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

very helpful and easy to understand, thanks to djan

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Jeff helped me very good today, thank you Jeff!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2023

PL was very helpful to my requests and got everything done, quick and easy. I love this SMS marketing and email app, it's a great tool to my shopify store.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Customer Service is super fast and helpful. I dealt with Keano. Service was outstanding. Thank you Keano!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

easy to use and helpful support! Thank you very much for the help setting up my SMS Bump privacy settings

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Thank you Joann C. Thank you for your help and your patience ;). you have removed a thorn from my side

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2023

super cool, very interesting. PL customer service was super fast. I hope to have a great experience with SMSBump. Thanks to you :)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

JoAnn C helped me out with a question I need a quick answer to today! Very efficient and friendly, too. I've also spoken to Djan P who was very professional, courteous and quick!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Great app, very easy to use, great customer service from Keano who quickly resolved some issues for me. Highly recommended.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2023

Keano was courteous, patient and efficient in guiding me through the set up process. Attentive in sharing solutions and allowing me time to correct any information needed to finalize the set up. Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Quin was great!! Very quick and helpful to the question that I had! Very easy to work with and highly recommend this app for Shopify!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Mylene was great. Super quick. Very efficient and super nice. Was lovely to chat to on the chat. Thanks again

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Jeff is very reactive and nice. He helps me solving my problem. Great customer service. I recommand the app

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Great customer service. Djan solved the problem for me in just a few minutes. I didn't have to do anything but tell him the problem. I recommend it.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

Just had a problem with my account and I contacted customer support on chat. Didn't have to wait long for Jeff to respond and within 10 minutes my problem was sorted and I can get on with my day. Thanks Jeff

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Very fast and quality, one of the best support! They helped and explained everything simply and clearly

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

The ROI I have on SMS bump is insane. Love it. The customer support is always up to my expectation. Would defo recommend it to everyone.

Store

Wickte

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2023

PL is very reactive, it's perfect that's what speed is looking for, moreover very nice! thanks pl

Using app

3 months

Total reviews

1

Average rating

5.0