All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 9, 2023

Mylene helped me very fast and in a very understanable way. For me it is hard sometimes to set up such things. Mylene made it very easy for me and was really helpfull. Thank you Mylene you are true gold!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

top service by Dan very easy understable all perfect. i recommand this apps to everybody who wants to make money

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Mylene helped me a lot with setting up SMS. She was really kind and helpful, because shopify is kinda hard.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Lord helped me set up my account. The customer service was awesome, she was very patient and worked with me step by step to set up my account. I've struggled with other apps in the past but plan on keeping this one.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

I've been using SMSBump for about a week now coming over from another system. The setup was a lot easier and I like how you can see the details from all your campaigns. I've gotten stuck a few times and tech support has always been helpful. Today Lord helped me quickly get past the social setup which I've been struggling with. I really appreciated the level of service.

Using app

17 days

Total reviews

6

Average rating

4.8

5 / 5 Share

March 9, 2023

Lord was really helpful in helping me resolve an issue I was having with having my # verified. Will get an update later on but easy process to contact support

Store

NIEVVE

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Very good application, easy and complete, the support is professional and fast, live chat thank you .

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

The process of setting up SMS Marketing has been a breeze. Lord, the support agent, was really helpful and made the process seem less stressful. It does take some getting used to and a small learning curve to learn how to set up campaigns. I will definitely recommend to others.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

The platform offers a user-friendly interface and a range of features, including automated SMS flows, segmenting, and personalized messages. The customer support team is highly responsive and helpful, making it easy to get started and troubleshoot any issues. Overall, I highly recommend SMS Bump for businesses looking to increase engagement and drive sales through SMS marketing.

Store

Lizaa

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Aleksandar from the customer support answered me very quickly and he was very helpful. See you soon :)

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 8, 2023

Setting up SMS marketing is more complicated than I thought. Some bugs and problems need to fix. I was stuck with technical rep Marnie for over an hour; she was accommodating and patient in solving the issues. I would give customer service five stars for sure, but the user's experience of SMSBump is four stars.

Store

X JUMP

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 8, 2023

Always a good experience speaking with the support chat. |This time it was Joanna C and she was very helpful!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

Very good customer service, Marnie in particular was able to help me with an issue I was having. Very thorough

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Joann C was prompt and verified and activated my account with in minute. Thanks to him. I'm realy satistified

Store

Vlukxi

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Too much friendly and best customer service. I really appreciate the guy LORD. Very good customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Djan has helped me to validate my account in few time... I really appreciate the support that this app give to users..

Store

HiBrush

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Djan was very responsive and knowledgeable. He informed me perfectly and directed me in every step. Very satisfied with the service, I recommend him without hesitation.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Djan was super quick to assist and very knowledgeable. He even shared a link to help me with our flow. Very happy with the service, definitely recommend.

Using app

Almost 2 years

Total reviews

11

Average rating

4.3

5 / 5 Share

March 8, 2023

Ronnel V assisted me with setting up SMS bump for my business. It was an easy process. He answered any questions that I needed assistance with. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Had to jump on a live chat, Lord was a fantastic help! Super quick to assist and are very knowledgeable even shared a quick video for assistance. Definitely recommend

Using app

3 months

Total reviews

7

Average rating

5.0