Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#7,481
All reviews
Rating Breakdown
March 9, 2023
Mylene helped me very fast and in a very understanable way. For me it is hard sometimes to set up such things. Mylene made it very easy for me and was really helpfull. Thank you Mylene you are true gold!
March 9, 2023
top service by Dan very easy understable all perfect. i recommand this apps to everybody who wants to make money
March 9, 2023
Mylene helped me a lot with setting up SMS. She was really kind and helpful, because shopify is kinda hard.
March 9, 2023
Lord helped me set up my account. The customer service was awesome, she was very patient and worked with me step by step to set up my account. I've struggled with other apps in the past but plan on keeping this one.
March 9, 2023
I've been using SMSBump for about a week now coming over from another system. The setup was a lot easier and I like how you can see the details from all your campaigns. I've gotten stuck a few times and tech support has always been helpful. Today Lord helped me quickly get past the social setup which I've been struggling with. I really appreciated the level of service.
March 9, 2023
Lord was really helpful in helping me resolve an issue I was having with having my # verified. Will get an update later on but easy process to contact support
March 9, 2023
Very good application, easy and complete, the support is professional and fast, live chat thank you .
March 9, 2023
The process of setting up SMS Marketing has been a breeze. Lord, the support agent, was really helpful and made the process seem less stressful. It does take some getting used to and a small learning curve to learn how to set up campaigns. I will definitely recommend to others.
March 9, 2023
The platform offers a user-friendly interface and a range of features, including automated SMS flows, segmenting, and personalized messages. The customer support team is highly responsive and helpful, making it easy to get started and troubleshoot any issues. Overall, I highly recommend SMS Bump for businesses looking to increase engagement and drive sales through SMS marketing.
March 9, 2023
Aleksandar from the customer support answered me very quickly and he was very helpful. See you soon :)
March 8, 2023
Setting up SMS marketing is more complicated than I thought. Some bugs and problems need to fix. I was stuck with technical rep Marnie for over an hour; she was accommodating and patient in solving the issues. I would give customer service five stars for sure, but the user's experience of SMSBump is four stars.
March 8, 2023
Always a good experience speaking with the support chat. |This time it was Joanna C and she was very helpful!
March 8, 2023
Very good customer service, Marnie in particular was able to help me with an issue I was having. Very thorough
March 8, 2023
Joann C was prompt and verified and activated my account with in minute. Thanks to him. I'm realy satistified
March 8, 2023
Too much friendly and best customer service. I really appreciate the guy LORD. Very good customer service.
March 8, 2023
Djan has helped me to validate my account in few time... I really appreciate the support that this app give to users..
March 8, 2023
Djan was very responsive and knowledgeable. He informed me perfectly and directed me in every step. Very satisfied with the service, I recommend him without hesitation.
March 8, 2023
Djan was super quick to assist and very knowledgeable. He even shared a link to help me with our flow. Very happy with the service, definitely recommend.
March 8, 2023
Ronnel V assisted me with setting up SMS bump for my business. It was an easy process. He answered any questions that I needed assistance with. Highly recommend!
March 8, 2023
Had to jump on a live chat, Lord was a fantastic help! Super quick to assist and are very knowledgeable even shared a quick video for assistance. Definitely recommend