All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 11, 2023

Keano did a great job helping me step by step. Everything was explained in detail and it did not take long at all.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2023

Keano! was absolutely Amazing and patient with helping me set this up. I had no idea what i was doing in the beginning. Thank you very must for the excellent customer service.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2023

Very good customer service from Marnie. Very fast response and straight to the point with very clear instructions on how to resolve my issue. Thank you :)

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 11, 2023

Marnie was great! Helped me validate my account quickly. Can't wait to start getting customers from sms!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2023

Marnie was great in helping to validate my account quick and hopefully convert my SMS list to sales

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2023

Great service from Marnie. She was quick to respond and helped out substantially in validating my account

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

I've just recently been using SMS Bump to reach out to my customers and the process to set everything up to do so is very easy thanks to the guides that they include. And validating your account is even easier because you have a live representative to walk you through everything. In my case I had Lord and Keano to help and I couldn't have had a better experience.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

Easy to work with, easy to navigate, tutorials help a lot. Customer service had my account validated in 10 minutes with the help from Lord.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2023

Essential app, very useful. I'd heard about it too many times and it cannot be better. Lord was quick and very helpful.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

had a great service from Keano. prompt and great customer service. he gave me everything I needed to complete SMS bump set up and make sure I'm compliant in my shopify store

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

GREAT! Love it amazing. Highly recommend and customer service is great. Highly suggest. Just Great!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

March 10, 2023

I was helped by Quin and she was kind and helpful. But the test text message doesn't work so i don't understand

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

March 10, 2023

Djan was such a great help to me. The service is impeccable. Thank you so much. Im loving smsbump so far.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Marnie was super helpful

Store

VIALUV

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 9, 2023

Very good onboarding with Joann C as the support rep helping me setup everything. Looking forward to test more of the app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

5 stars for PL! Princess was amazingly quick and friendly I needed verification for my toll free number and the problem was solved thanks!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Marnie was very helpful in answering the questions I had! I needed my account validated and she was very prompt in getting me the answers.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Jonan C was great, helped me in a matter of seconds. I had a very straight forward issue which Jonan helped with so quickly and still offered further assistance.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

I have been guided in a very accurate manner regarding my concern with SMS Marketing. Thank you 'Lord' the guy who helped me out. Stay blessed :)

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2023

thank you so much my I received Lord as my customer service rep today and i was walked through the steps i need very kindly. lord was very patient and sent me all the links i needed. thank Lord

Using app

20 days

Total reviews

1

Average rating

5.0