All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 15, 2023

Great app with nice features and awesome customer service. Lord from the support resolved my issue in a matter of minutes.

Store

InoSkin

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

UPDATE FOLLLOWING MY FIRST REVIEW : Spoke to Ronnel , another member of SMS BUMP and he was very quick and fast solving my problem again. I definitely needed help and he delivered. Thanks for the staff's kindness.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

j'ai été pris en charge par un conseiller car je n'arrivais pas à paramétrer l'application. PL a fait preuve dans grand professionnalisme et m'a guidé pas à pas, vraiment top

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Great service backed by even greater support. Mylene was very supportive in getting my account launched. Def 10 out of 10, thank you and your team for everything you folks do! Recommending SMSBump to everyone I know!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

Customer service is great! Joann helped me and solved my doubts. Awesome and fast customer service right within the app

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2023

The process of setting up SMS Marketing has been a breeze. Lord, the support agent, was really helpful and made the process seem less stressful. It does take some getting used to and a small learning curve to learn how to set up campaigns. I will definitely recommend to others. ('PL') ;)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

Love the app. Had a Pop-up design issue and Keano was super helpful and the issue was resolved in a fraction of the time that it would have taken me to figure it out.

Using app

6 months

Total reviews

11

Average rating

4.7

5 / 5 Share

March 14, 2023

Jeff provided excellent customer service in setting everything up. Thanks so much for all of your help!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

Mylene was very professionnal and kind, she is understand my problem and rassur me to find solution as soon as possible

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

the support chat helped me a lot, since there were a lot of problems at the beginning. Especially the operator Quin was super patient I recommend this app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

Quin did a great job helping me step by step. Everything was explained in detail and it did not take long at all.

Store

Veluxes

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

Loved this app and customer service, definitely going to recommend this to others. Thank you lovely customer service provider, Djan!!!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2023

Thanks to Joann C. Very supportive! He helped me to solve the problem in a few minutes. I would recommend this App to others!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2023

Joann C was very helpful and guided me through every step! He was very patient and attentive with everything and helped through the whole process of getting my account verified.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Mylene helped us in out inquiry. The app is pretty good as well. There was just a glitch last Saturday.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2023

Greaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaat service appreciate Keano for having such amazing customer support and responding as fast as he did with very literate and easy going instructions.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2023

I appreciated the effort that Marnie put in to help me with my problem, he was very quick to answer my questions and resolved my problems very quickly

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2023

Good app, Quin helped me about everything!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2023

Jeff T was such a pleasure to work with! He walked me through step by step on how to properly get my account set up. Definitely top-notch customer service. I am looking forward to continuing to use this service to build and grow my brand!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2023

Very nice and helpful,helped me with my polices and i good matter of time. Also everyone, go follow @theyluv4us on instagram and shop with the brand

Using app

About 2 months

Total reviews

1

Average rating

5.0