Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#11,129
All reviews
Rating Breakdown
March 16, 2023
Mylene est super elle a repondu a mes demande super rapidement je recommande l'appli et le service au top
March 16, 2023
pour son rapport qualité/prix ! Il propose un forfait gratuit qui fait amplement l'affaire pour débuter
March 16, 2023
Mylene was a great help on the live chat. She was polite, responded quickly and gave me all the info I needed in a clear, understandable way.
March 16, 2023
Quando dici che l'assistenza fa la differenza. Veloci, precisi e pazienti Per quanto riguarda l'app fa quello che deve fare
March 16, 2023
Amazing customer service experience. Lord immediately helped me solve my problems with a pop-up issue I had. Thank you very much.
March 16, 2023
Awesome costumer support and awesome app! I highly reccomend smsbump app for your store, it help me a lot!
March 16, 2023
Lord. was very helpful and efficient while I setting up SMSBump. Great service! My problem was handled promptly. Tks very much! Anytime!!!
March 16, 2023
Rosen is so kind to help me solve my problem. nice service! hope this app can help to improve the overall performance
March 16, 2023
OMG let me tell yall Marnie....Marnie her customer service is amazing fr its something serious she helped me with all 99 problems give em a raise im dead serious more money in there pockets now
March 16, 2023
Marnie was the best she was very helpful and situated the problem immediately looking foward to more great service
March 15, 2023
Marnie B. was very helpful and informative while setting up SMSBump. Great service! SMSBump has so many features that help with SMS marketing that I use for my business. Great app
March 15, 2023
Live chat is very quick and the people are very co cooperative solving your problems within minutes. Joann C deserves a shout-out! thanks
March 15, 2023
When I had a question about how to use SMS popups, Keano was very helpful and showed me how to do it right away! Gen was also very kind and helped me to understand how to use discounts. SMS Bump includes great features, including popups, abandoned cart protectors, post checkout upsells and much more! I recommend it!
March 15, 2023
thank you very much for all your help and time ,with respect for your dedication and professionalism in solving the problem :) thank you very much
March 15, 2023
PL is always an amazing help! It is greatly appreciated. As we transition from Mailchimp to YotPo there have been many adjustments which lead to various questions. PL is always there to help walk me through exactly what I need. Thank you!
March 15, 2023
Joann C. was extremely helpful while walking us through the process of getting our account verified.
March 15, 2023
Joann C was awesome! Very helpful helping me set up separate text list and on how to connect my mailchimp account with SMS Bump.
March 15, 2023
My campaign wouldn't send. This was after I had to deposit money to send them. My account balance showed I was charged, couldn't find analytics or metrics on the campaign anywhere. Finally reached out to support and was told it didn't send. Now I have to wait and hope my deposit is refunded.
We're so sorry to learn that you're experiencing difficulties with your SMSBump campaigns. After reviewing your account, we've issued a refund to your account balance. We've also tried contacting you, but we have not heard back. If you're still experiencing issues, or if you have any questions, please reach out to our team.
March 15, 2023
Mylene, thank you very much for all your help and time ,with respect for your dedication and professionalism in solving the problem :) thank you very much
March 15, 2023
Awesome app. And the Customer Support is great too. This guy Aleksandar helped me to set up everything.