All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 4, 2023

The support PL answered quickly and my question was answered quickly as well. She also told me other alternatives so I would better understand the app. Keano was also great I had a lot of questions and they answered them all

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

PL was very helpful! She answered my question quickly and thoroughly by directing me to the menu I need to make the edits.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

I really have to say the Service from SMSBump is always 10/10, doesn't matter which problem u got they pretty much fix it

Store

Faduza

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

the best out there free emails and good prices for SMS and a realy great customers support...........

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

La atención muy buena para mi tienda online. Se me presentó problemas al configurar los flujos de respuesta automática para mi tienda de minoxidil en crema You Minox, pero un personal me atendió muy rápido. Aun tengo algunas preguntas, pero creo que podré descubrirlo confirme vaya leyendo más los flujos.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Great customer service & amazing experience. Had couple of questions and Quin was very kind and helpful.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Quin Validated account my in 5min, am able to send sms marketing texts immediately. Has been a great application experience.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

great customer service and experience , i needed some help to setting my account Quin helped me a lot.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Highly recommended. Helped me resolve my issue with the toll-free number. Thank you again! (Joann C)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Trés bonne application et live chat réactif j'ai eu affaire a Quin qui m'a tres vite aider pour mon problème d'email test !

Store

flammea

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Jeff helped me resolve my issue with my texts not getting sent out. He was very helpful and solved my issue. Thanks Jeff!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

Very good app, very useful, the customer service they offer is one of the best I've seen, instant attention and quality, in my case it was Mylene and she was very kind

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 27, 2023

Customer Service was fast and friendly. Princess S helped me validate my account so I can send SMS review requests for my Shopify store at https://hughesexchange.com . The App has a lot of campaign and flow options to choose from. Good usability, integration, and marketing resources. Thank you!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Needed help uploading my email subscribers. Princess was able to help me right away, was very fast and helpful. Thank you PL so much for your help.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

I would 100% recommend using the SMS "Chat Support" if you're in need of help. I had Djan help me, and the communication and patience they had was perfect.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

I had some problems and Quin immediately helped me and we solved the problem, she was great! She helped me validate my account

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

I am just trying to figure this app out for my business and so far it's been the best option for SMS, but I needed a little customer service support. I hopped on Chat and Jeff was able to walk me through some compliance issues and answer questions about where to find some features I was looking for. Honestly, I wish all of the tech issue for my small business could be solved this easily.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

SMSBump is great and can make you a lot of money! Plus, the customer service is awesome, shout out to Aleksandar!

Store

Caaly

Using app

17 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

Marnie was excellent and patient she didnt become fustrated on the long wait i took lol . She was very informative as well . Thanks Marnie

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

Quin was very helpful with my request & gave me all the appropriate steps to take to update my SMS policy on my website. Currently waiting for verifications.

Using app

Over 2 years

Total reviews

1

Average rating

5.0