All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Feb. 25, 2023

Marnie was quick with response and was a lot of help, she made evrything easy for me and made it simple.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

I came from using a smaller company’s app and this is so much better! The funtionality is easier to use, and it’s way more powerful. Thanks for helping me with onboarding, Keano!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

So far so good. All issues have been worked out quickly and professionally by Keano. I am looking forward to expanding my use of the app and seeing how it affects sales

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

Keano was knowledgeable, patient, friendly, helpful, and fast. She helped me verify my numbers with no hassle.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

Great service and quick response! Got the problem resolved very fast! Would recommend the app to others! Thanks Keano.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

Marnie was awesome help! She quickly validated our account via chat + got everything situated for our account.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

i worked with the customer support agent Jeff and was an amazing agent support, very fast and super helpful. the app is very easy to use and i highly recommend it.

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2023

Irene has been great and helped me setup SMS Bump on Shopify, seamlessly. I would always recommend Irene to anyone who needs her services.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Amazing customer service and easy to use app. Oh, and the value of the marketing is impresive. Will keep using!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Marnie's assistance was amazing. Thank you so much for the assistance, I was able to get helped with setting up SMS

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

I received good service, thank you Mylene.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Very useful application. The support is very good, specially Djan which helped me ! I recommend everyone to use this app

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 17, 2023

PL was an absolute pleasure to work with. She was able to assist with me getting setup with SMS notifications and she was very informative and patient. Much appreciated :)

Using app

About 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 23, 2023

He helped me and got straight to the point. There are no complaints from me I rate my experience a 10.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 23, 2023

Marnie was awesome! went great and I am happy with everything for my store. very professional and smart!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 23, 2023

Quick and efficient, Marnie found an immediate solution for a small necessity. Really happy with the service provided.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 23, 2023

Good customer service, only thing is I wish they had a department to create the marketing for you.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 23, 2023

best experience with customer service, 5 star!! PL was wìawesome, thank u very much!! i can't wait to skyrocket my business

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 23, 2023

Joann C was effective in resolving my problem all within 2 minutes. She was patient and asked the right questions in order for her to look into my account. She quickly fixed the problem and made sure it was working before we ended the chat. Superb customer service!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 23, 2023

top great djan of the team.. thank you!quick registration, very useful site for email and sms marketing and team always available... thanks again to djan. top

Using app

About 2 hours

Total reviews

4

Average rating

4.8

Developer Reply

We appreciate your feedback, thank you!