All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Feb. 14, 2023

Djan was super helpful! He helped me to identify and fix my problem quickly. I am very thankful to have had his help.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

May 2, 2023

PL from SMSBump has been outstanding in her support. Her unwavering commitment to resolving my issue and providing effective solutions is truly commendable. Thanks to her expert assistance, I am now a firm believer in the quality of service provided by SMSBump.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 14, 2023

I have been using this app for a while now and I think I can leave a meaningful review. Yotpo is a fantastic Shopify app for sending SMS to customers, but also email. It's easy to use and highly effective in reaching customers on their mobile phones where they are most active. I also like thend powerful analytics to track your results. It integrates seamlessly with Shopify, making it easy to set up and use. The customer support team is also very helpful and responsive to any questions or concerns. Overall, Yotpo is a top-notch SMS app that can help boost your store's engagement and sales. Highly recommended!

Using app

About 1 year

Total reviews

24

Average rating

3.8

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5 / 5 Share

Feb. 13, 2023

Good App and support is amazing. Has good features and quite easy to set up. And most importantly the support is great. Thanks to Keano!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

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1 / 5 Share

Feb. 13, 2023

If you are running a new website and this APP is not going to work, you will be told the site was 'Not verified' without a sign just through customer support when I ask why it can not receive any emails from the pop-up, and it happened after you settle down everything! I wouldn't have been so upset if you had told me before I started setting up those campaigns.

Using app

5 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 13, 2023

Keano of Sms bump is very kind, understanding and responsive to the message. A big thank you to him !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 13, 2023

Very nice support. Keano answered me immediately and solve my problem in seconds. I think support is one of the most important thing when these big apps. Thanks again Keano

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 13, 2023

always quick support help, very helpfull and we don't loose time. For the sms marketing that's the best option that you can have

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

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4 / 5 Share

Feb. 13, 2023

Good customer service, easy to understand and learn as a new user

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 13, 2023

This app is truly amazing! It's also very easy to use. One of the agents by the name of Quin really helped me a lot. Her communication skills are excellent, and she always responds quickly to inquiries. She consistently demonstrates a high level of professionalism and her work consistently exceeds expectations.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 13, 2023

Ho apprezzato la velocità e la chiarezza sul come validare le policy per attivare il servizio e la velocità con cui mi sono state convalidate. Ringrazio in particolare Djan P. per la sua disponibilità immediata e precisa

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 13, 2023

Je recommande vraiment cette application, facile d'utilisation et l'agent Quin répond très rapidement

Store

Reflex.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 12, 2023

Gen very knowledgeable and quick to respond, more operators like her!!!!! In general, customer service works very well and intuitive

Store

dreshoe

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 12, 2023

support très réactif Marnie a sue répondre a ma demande en un rien de temps je suis très satisfait du support clients merci à Marine pour son professionnalisme.

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

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5 / 5 Share

Feb. 12, 2023

Very quick and helpful with chat responses. I have had to use the chat a few times since signing up in December 2022, as this is a new service to my business. Every encounter has been pleasant. Today i spoke with LORD R. They were friendly and quick to resolve my issue and even esculated my concern. Thanks soo much!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 12, 2023

Marnie helped me verify my sms she rocks! Great Service 10/10

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 12, 2023

Lord really helped me out when i was having trouble with one of my email flows! SMSBump has hands down been the best sms and email marketing app i've used!! (and ive used a lot).

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 12, 2023

Jeff assisted me with setting up my account today and he was so efficient and kind. Great customer service is EVERYTHING. Thanks yotpo!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 12, 2023

Assistenza al top, ho parlato con Jeff il quale è stato molto educato e gentile, la convalida è stata effettuata molto rapidamente.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 12, 2023

I highly recommend this very effective and precise app, assistance that answers you in an absurd way! Quick and effective and above all with a lot of patience and competence, really well done! the assistant I met is called Lord really great.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

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