Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#7,481
All reviews
Rating Breakdown
Feb. 10, 2023
Great customer service with Djan. They took care of a issue with the layout of the app on my website. Unfortunately, this meant I had to disable the popup feature altogether. But I'm looking forward to using this app now that its all setup.
Feb. 10, 2023
Djan helped me with my concern very smoothly and the customer service of this company never fails. My business has been working with them for a long time and I never regret that I chose this company for my marketing needs.
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Feb. 10, 2023
fast and easy set up. customer service agents are on point! Lord helped me out throught the whole process
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Feb. 10, 2023
I recently had the pleasure of using the SMSBump app and I must say I am thoroughly impressed! The app itself is user-friendly and offers a wide range of features that make managing SMS marketing campaigns a breeze. But what really sets SMSBump apart is their customer support. During my setup, I had a few questions and concerns, and that's when I was introduced to Djan, a customer agent who went above and beyond to help me. He was patient, knowledgeable, and most importantly, he resolved all my issues quickly.
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Feb. 10, 2023
Very fast and responsive support. Aleksandar V was very helpful. We needed to know how to localize the SMS bump pop up, and within minutes, he guided us professionally.
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Feb. 10, 2023
i love this app!! makes easy to market on shopify! i love this app!! makes easy to market on shopify!
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Feb. 9, 2023
PL was extremely helpful. She was very knowledgeable. I will definitely use the chat feature in the future.
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Feb. 9, 2023
thanks to PL i got everything verified with no problems. with her help i was able to get help link also sent to my email for easier way to keep them thanks again
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Feb. 9, 2023
Joann C was amazing and helped me quickly and effectively. I needed help with validating my account because my messages were failing and she gave me all the information I needed to fix. 10/10
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Feb. 9, 2023
Joann C. Was absolutely the best support I've ever had hands down! 5/5 stars. I had no clue what to do and I was guided the whole way.
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Feb. 9, 2023
A good help from the support (Marnie), I recommend. They reply fast and they care about the success of their customers
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Feb. 9, 2023
Really reliable app. Their customer support member, Lord, really helped me out a lot. Definitely recommend
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Feb. 9, 2023
Just getting started with this app, and I'm already very impressed. The implementation process was easy to follow, and the chat feature was amazing. I was connected with Lord, and my questions and concerns were answered immediately and thoroughly. I appreciated the personal interest in taking care of my problem. Excited to see what this app can do for our business.
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Feb. 9, 2023
Super application que j'utilise depuis des années, le marketing SMS est indispensable ! le SAV est top, Lord est très réactif et professionnel ! Merci !
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Feb. 9, 2023
Merci Aleksandar V pour votre réactivité ! Vous avez su débloquer la situation en peu de temps. Très professionnel je recommande
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Feb. 9, 2023
This application should be in every online store :) Technical support the best. Fast and quality! Recommend
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Feb. 9, 2023
Aleksandar V was a very good support, very helpful to solve my issue! Amazing experience! i really like it!
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Feb. 8, 2023
Had questions about being validated. My questions were promptly answered and response time was quick.
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Feb. 8, 2023
Marine was awesome! the support I received from her was thorough and timely and my issue was addressed with a single interaction.
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Feb. 8, 2023
100% recommend this app the support services are amazing, they get back to you in seconds. Gen was amazing and help me set up, the information Gen gave me is super easy to follow.
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