All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 18, 2023

Marnie was really fast and validated my account immediately. No hassle, no BS, and she took the time to secure my website from any future problems regarding SMSBump's policies.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 18, 2023

great customer support no complains so far. Its the app I needed. Customer agent called Lord helped me perfectly. Thanks Lord.

Using app

30 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 19, 2023

Super efficient app. Thanks to Marnie from the support team for clearing all my doubts and answering my questions in the most time-efficient way. Very satisfied with Marnie.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 17, 2023

Christopher is friendly and quick to response! I have a problem with my sms marketing audience and he accommodated me professionally and quick. Error also occurred to my other 4 stores and he willingly took the task to help me.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 17, 2023

Great app, really responsive quick customer service. Quin deserves a pay rise! Verifying took just a few minutes

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 17, 2023

Very quick very nice, Thank you Quin. Resolved my problem and i am very satisfied.......................

Store

Farilax

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 17, 2023

Joann C was extremely helpful and efficient when helping me using the live chat feature. I cannot fault her service.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

3 / 5 Share

Jan. 16, 2023

The app itself is difficult to use, not user friendly at all. I will be looking for a new app to use in the future. Customer service is always amazing, PL answered my questions immediately and knew exactly how to fix the problem I was having.

Using app

5 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Jan. 16, 2023

Buena app y buen soporte. Gracias Keano..............................................................

Store

Munlow

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 15, 2023

Very quick, and very nice. Thank you Gen!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 15, 2023

Marnie was great and very helpful and helping get my sms messages setup. She was very understanding, patient, and a great listener.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 15, 2023

Marnie is very fast, and easy to talk to. Plus, they actually find the best solutions to my problem!

Store

Quierno

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 15, 2023

Support trés aidant et réactif, merci Gen ! L'application est trés bonne et fonctionne parfaitement

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 15, 2023

Really helpful support. They respond fast and are knowledgeable. Support is really a key thing. I will continue to use this app because I get really good at everything

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 15, 2023

Just installed app and Lord helped me thoroughly in setting up the compliance for using SMS marketing. Very quick and above and beyond support from them. Happy with things so far.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 15, 2023

Great app, great costumers services. Really recommand this app to everyone in the e-commorce! ROI is going through the roof!

Store

VIANCED

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 14, 2023

Marnie was extremely helpful and answered and fixed all the concerns that i had with the app! Thank you!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 14, 2023

Marnie was great to work with and helped me out without any confusion at all.. very helpful. even checked on me to make sure i was still on line i couldn't ask for anyone better. great services

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 14, 2023

Lord was really helpful in confirming our installation and providing recommendations. The set up was easy, which has is rare these days. The app has some really cool features which I look forward to using.

Using app

9 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 14, 2023

Quin was very helpful. Very easy to set up and helped me update my policies. I really like how there are multiple marketing strategies I can set up

Using app

2 days

Total reviews

3

Average rating

4.7

Developer Reply

We appreciate your feedback, thank you!