All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 13, 2023

Marnie provided exceptional customer support by quickly and efficiently resolving my issue in less than 5 minutes. I was impressed with her knowledge and professionalism, making for a stress-free experience. Thank you, Marnie, for your great support!

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

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5 / 5 Share

Jan. 13, 2023

Keano was very helpful. Very easy to set up and helped me update my policies. I really like how there are multiple marketing strategies I can set up

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 13, 2023

Marnie was very helpful and knowledgable. She offered to help soon as possible with the question i had ask. Thank you once again!!!!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 13, 2023

Marnie E was a pleasure to chat with. Very patient and helpful. We got the job done. The Customer service here is great.

Using app

About 5 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 15, 2023

I am so pleased with the customer service provided. I chatted with Lord who went above and beyond my initial request and they really helped me understand how to better use the service for my business. Update. I've also had the pleasure of chatting with Aleksandar. Again great service and helped me solve my problem super quick.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 13, 2023

Excelent. Aleksandar was wonderful, and I done all what I wanted. Now my account is Validated for work with my store.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 13, 2023

Lord was really helpful. Support is great, they have a speedy response and want to help right away. Thank you.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 12, 2023

very very good service they relly helped me to solve my problem in under 5 min it was a relly good experiance

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 12, 2023

Marnie was very helpful, stayed on chat for over an hour trying to help me set up our win back emails and making suggestions for improvements. Will be interested to know if this app will help me generate lost customers.

Using app

12 months

Total reviews

8

Average rating

4.9

Developer Reply

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5 / 5 Share

Jan. 12, 2023

Lord is best agent of the world, fast and efficiency Good app for sms and email marketing, install this

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 12, 2023

SMSBump's support has been a tremendous help. We were having issues with setting up our flows and deliverability. Iven, Aleksander, and Gen have been very responsive with helping and answering all of our questions! We love that we can chat with support!

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 11, 2023

PL did an awesome job identifying my issue and helping me solve it. Thank you, PL. I was kind of stressed but remained thanks to PL

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 11, 2023

Excelent. Princess S was wonderful, and I done all what I wanted. Now my account is Validated for work with my store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 11, 2023

excelent. Marnie was wonderful, and I done all what I wanted. Now my account is Validated for work with my store

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 11, 2023

SMS bump is perfect app and the help chat is always there to answer your questiosn and help you. I want especially to thank Gen for the help !!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 11, 2023

The agent, Marine, was very helpful and gave me very simple steps to follow which also helped a lot

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

4 / 5 Share

Jan. 11, 2023

Avevo un problema e l'agente di assistenza clienti me lo ha subito risolto, si chiamava Marnie, veramente gentile e tempestivo nelle risposte. App super consigliata

Store

earsafe

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 11, 2023

great customer service, fast and efficient i can't recommend the better app to use SMS marketing....

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 10, 2023

Great app & customer service is even better. Props to Keano for quick, informative information. Highly recommend

Store

Aida

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 10, 2023

This app really helped my conversion and Keano is really friendly and helped me a lot. Thank you so much.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!