All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Dec. 14, 2022

Lord was absolutely fantastic in answering my questions & helping me out. This has been one of the best customer service experiences that I've had with any company, and I really appreciate their patience and kindness with getting my issues resolved & even double checking on their end for me. Thank you Lord!!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 14, 2022

Simple and easy to use and the support agent PL was great, responsive and sent me the required information I needed.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 13, 2022

The support from PL was great, very quick and friendly!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 13, 2022

PL WAS A REALLY GREAT HELP, 10/10 SERVICES. VERY PATIENT AND REALLY NICE WHEN IT CAME TO GETTING ME TAKEN CARE OF. THEY NEED A RAISE

Store

Trxpy

Using app

1 day

Total reviews

1

Average rating

5.0

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5 / 5 Share

Dec. 13, 2022

Good experience from the team and the chat support. I am happy with the service and will feel free to reach out when I need it

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 13, 2022

fantastica, assistenza gentilissima e super disponibile. Grazie a PL per la gentilezza dimostrata, ottima professionista

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 13, 2022

Love the service and the customer service was even better! Quin was very very helpful, quick, and effective!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 13, 2022

Princess, the chat assistant, was extremely respectful to me and helped me answer any questions I had. The customer support was fantastic and the overall site is easy to navigate and start campaigns.

Using app

4 months

Total reviews

1

Average rating

5.0

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5 / 5 Share

Dec. 13, 2022

Shoutout to PL (my customer support agent)Theyre really helpful and patient! Solved my problem in no time

Store

Kalen

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 12, 2022

great customer service. Princess S was super helpful and responsive. i thought they would take forever to respond but it was surprisingly right away, and also everything was communicated so well. 10/10

Using app

7 days

Total reviews

1

Average rating

5.0

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5 / 5 Share

Dec. 12, 2022

I opened a support chat and PL got in touch with me within minutes and immediately took care of validating my account and helping me better understand how SMSBump works. So far the app is a great tool!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 12, 2022

PL was very patient with my needs and helped me understand what I needed to do to fix an issue. She was so nice! Plus, she gave me some extra links at the end of our conversation to help me improve my understanding!

Using app

6 months

Total reviews

1

Average rating

5.0

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5 / 5 Share

Dec. 12, 2022

Fhoel C. is clear about what needs to be done. Fhoel does not rush you or leave you unsure. They provided the appropriate links and made sure my problem was resolved.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

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5 / 5 Share

Dec. 12, 2022

Very helpful assistance, I asked for specific information about certain features of the application and the Quin assistant did not hesitate to answer me and give me all the necessary support until I understood how it worked. Really kind and available. I highly recommend

Store

Lillà

Using app

3 months

Total reviews

1

Average rating

5.0

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5 / 5 Share

Dec. 12, 2022

Fast and easy customer service, thank you Quin for the help. Very professional!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 12, 2022

this is a must have app! Everyone needs to install this for his e-commerce website to try at least to recover their abandoned checkouts.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 12, 2022

Best sms marketing app and super helpful support. So easy to use. If you don't use sms marketing you're leaving a big bag on the table.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 11, 2022

Servizio clienti rapido veloce e molto semplice. Ti aiutano passo passo su tutto ciò che hai bisogno, consiglio vivamente!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 11, 2022

Marnie helped me fully validate my account i really appreciate this whole team and they're help. love this service

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 11, 2022

I needed some help for my flows and Quin answerded in a few seconds thanks to the online chat. She managed to resolve my problem quickly, thank you !

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!