Yotpo Email Marketing & SMS

Dec. 11, 2022

Great support, got verified in minutes. Very clear instuctions on how to do so. Looking forward to advertising through emails.

Dec. 11, 2022

Perfect application and great support, super recommended. It helps to recover many abandoned checkouts and get back new customers. Thank you very much :)

Dec. 10, 2022

Highly effective SMS marketing app with robust automations. We've tested quite a few apps, and between SMSBump and Postscript, this was our winner.

Jan. 6, 2023

It's only been about 2 weeks and I am still learning all of the Yotpo settings and options. I had issues with the first support agent as I got a complete brush off with no follow-up, but I kept going. As well as their website's pricing page advertising "bundles" but apparently that does not mean discounted bundles, which is a bit misleading, especially since they require you to contact them regarding bundles, which I filled the contact form twice and never heard a response until I reached out. 5 stars because there was one setting I couldn't figure out if it was possible, so I reached out again and Lord literally saved the day by showing me a single button that completely activated what I needed! Update: PL also was a great help with a later concern I had! Good customer service so far!

Dec. 10, 2022

Great App With great customer service Quin was very helpful helped me a lot with my account setup

Dec. 10, 2022

Amazing customer support they always do great and the app is great it makes me a lot of money to be honest I always use it for all my stores all the time

Dec. 10, 2022

SMS Bump is great. I use it for all my business and in really increases your conversions. Support team is also amazing.

Dec. 9, 2022

I never leave reviews but here I had to deal with a person named Glad or PL I don't know but whatever this person is excellent. I would like her to know that. She gave me a quick and efficient help I was really surprised thank you PL.

Dec. 9, 2022

servizio clienti super ( ho avuto modo di collaborare con PL ). Mi ha aiutato a risolvere un problema che non riuscivo a risolvere con la massima gentilezza e disponibilità

Dec. 9, 2022

Great support, Irene Landa has exceeded all my expectations. She helped me understand the SMS automation flow and learn how to maximize the use of my SMSBump account and run a successful campaign to increase my ROI. I really appreciated her assistance and I hope to boost the success of my shop with smsbump/Yotpo. Shalom!

Dec. 9, 2022

Lord was very helpful in the chat box when i needed help he was very quick and effective! Love this app it has worked wonders for sales in my business.

Dec. 9, 2022

The Support is super fast and awesome! Thanks to Lord I was able to validate my account in a matter of seconds!

Dec. 9, 2022

I had an issue regarding the validation of my account, and after struggling for more than half an hour, i decided to ask customer support, who resolved my issue in less that 5 min. Thanks specially to Quin!

Dec. 9, 2022

Had a problem, but Quin solved it really quick for me! Good customer experience here! Would recommend this.

Dec. 13, 2022

Very quick reply and efficient customer service. Fhoel gave me answers to every question I had. I recommend

Dec. 8, 2022

Great service with great help. really appreciate the quick timing and how determined customer service is on my issue

Dec. 8, 2022

The only app where the SMS form is a thing! App works well, and if I ever had a confusion or an issue, customer support was really helpful, I had an agent named "PL" help me out, checked my TOS and double checked the store to make sure I was following every SMS law, it sure was a save!

March 29, 2023

Mylene made sure my case got escalated and I felt supported and assured that my problem will be resolved.

Dec. 8, 2022

Spoke to Lord, and what I loved the most is that they doubled checked my TOS and Privacy Policy to make sure i did it right and that I don't get in trouble :D. I call THAT great support!

Dec. 7, 2022

very good customer service. Marine was very helpful. it needs 100 characters to publish iuesiwughieruhyjuy