All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Dec. 7, 2022

Amazing service and support. Fhoel helped me get my account validated. A must have for any store to reduce abandonment cart

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 7, 2022

Lord R helped me in a way no one ever helped me he waited all the time till i was done with everything i will rate this 10 star service but only can do 5

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 7, 2022

Great support, I was well accompanied during the validation of my account with precise instructions. Thank you Lord!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 7, 2022

Merci à L'équipe spécialement a Lord R pour ton aide. vous savez ce que vous faites et vous êtes très gentil avec vos clients. Il faut des personne comme vous pour aider les autres. mon problème est résolu en quelque click. je recommande fortement cette application. Grand merci à l équipe l

Using app

6 months

Total reviews

1

Average rating

5.0

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5 / 5 Share

Dec. 8, 2022

Joann C was really nice and helped me with my problem really fast and professionnaly. I would recommend this service

Using app

About 2 months

Total reviews

2

Average rating

5.0

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5 / 5 Share

Dec. 6, 2022

I used the app to set up and validate my store, Joann was a very helpful and provide great service to me

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 5, 2022

The best Sms App on the market. Keano Reeves is not only the best actor but he is the best in the support team. Vouch for him!

Using app

11 days

Total reviews

1

Average rating

5.0

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5 / 5 Share

Dec. 5, 2022

So far customer service has been great! Quin Shiena G helped walk me through the steps to better setup my SMS text.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 5, 2022

Jeffrey was so great! He replied very promptly. This is the fastest and most reliable customer service I've ever experienced via online chat support. Thank you!

Using app

About 1 year

Total reviews

2

Average rating

5.0

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5 / 5 Share

Feb. 16, 2023

Lord was super helpful, absolutely went above and beyond to fix my issue. Even to the point where he fixed the issue himself as well as sent me multiple screenshots and videos guiding me through the process of how he fixed it.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 5, 2022

Very good app, the customer service staff Joann C is quick to deal with the problem and the attitude is very good, thank you

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 4, 2022

The best marketing app. Recovered a lot of abadoned checkouts for a minimum cost. I highly recommend

Store

Zolaymi

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 4, 2022

I added SMSbump to my website to help me retarget my audience IF I had one. One staff, Quin, was pleasant. The app is easy to use. 10/10 would recommend it!

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 4, 2022

This app is amazing! The customer agent named Lord helped me to solve a big problem that I had very quickly! Now I'm sure my sales will increase by a lot. What I love the most about this app is the huge ROI that you get! Many sales with almost zero costs! Couldn't ask for me!

Using app

3 months

Total reviews

11

Average rating

5.0

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5 / 5 Share

Dec. 4, 2022

The best SMS marketing app you can find. Intuitive and easy to set up, it gices you suggestions and valuable information on the regulations and guidelines to follow for SMS marketing and the support chat is one of the most efficient I've ever found in a Shopify App. And of course, it converts very well. Highly recommended

Using app

3 months

Total reviews

3

Average rating

5.0

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5 / 5 Share

Dec. 3, 2022

Ronel helped me so good i love the service he provided and it was quick 2m at least i'm so happy with the service thank-you again Ronel

Store

DIB

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 3, 2022

Très satisfaite de cette application que j'utilise depuis plusieurs années maintenant. Ils ont un support chat qui est très réactif. Je tiens à remercier tout particulièrement Lord qui m'a aidé à mettre en place mes campagnes mails et SMS! MERCI POUR TOUT

Using app

2 months

Total reviews

2

Average rating

5.0

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5 / 5 Share

Dec. 2, 2022

This app will help you gain so much extra profit from abandoned carts. The support is also fast too. Marnie was the person who helped me when I had troubles with my account. Thank you. I highly recommend this app. Special shout out to Beast of Ecom recommending this app also.

Using app

12 months

Total reviews

3

Average rating

5.0

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5 / 5 Share

Dec. 2, 2022

the chat was perfect , Flhoe was very nice and gentle. Also she answer quicly so i will give her 5 stars for this conversation and her help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 2, 2022

Customer support from PL was very efficient and friendly. Helped me solve the issue I was having within minutes. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.