All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Sept. 13, 2022

Genebie M did a fantastic job assisting me with setting up my new store. Now, I'm excited to see how this tool works.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Thank you PL for a very fast resolution of my activation issue. Thank you PL for a very fast resolution of my activation issue.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Give this guy more money. His time is worth more than whatever it is now. he helped me though the whole process and really made sure I understood each topic and even gave me extra advice to help me succeed. I would give more stars if i could!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

The application works great and the customer service is very good. They have helped me a lot and it gives impressive results.

Using app

2 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Sept. 12, 2022

Super Appli, le service du chat est simple et très rapide. Les personnes sont très réactive !! Merci à vous SMSBUMP !!!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2022

I am still new to this app, asking for a guide and they response it immediately, very helpful for a newbie

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

Joann C is the most amazing customer support rep ever. She helped my with all my issues (which werent really issues) I was migrating from another platform. SMS bump is pretty great thus far

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

Joan the chat helper was very patient and guided me on how to manage my email/sms marketing campaign and wow all this for free! I would of easily paid for this app. Thanks everyone

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

The app is easy to use. Helps me market 100 times better at the touch of a button! If you're looking for a time saver this is it. Stop sending messages one at a time!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

The app is really intuitive and helpful. I love the popup options to obtain SMS and email subscribers along with the detailed analytics and I'm currently utilizing the free plan. I just recently had to contact support because of an issue with my subscriber list and Iven E. was super helpful and supportive. That interaction alone increased my confidence and decision to continue to utilize this app as we grow our company. Thanks again Iven E.!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

Excellent application that I use on all my stores. The support is very fast and competent, I highly recommend!!!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

Literally a money printer, forever grateful for this app and the fast service from the reps !! I can't recommend it enough !

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Great app! Needed some help, and PL was easy to work with and very helpful. Will definitely recommend this app!

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 9, 2022

bom, recuperei bastante carrinho abandonado com sms . e complicado de mexer. deveria ter em portugues

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 9, 2022

great app, amazing customer service, Iven was very helpful and knowledgeable, he was very quick to reply with the perfect solution and great guidance.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

I'm learning to use it so far so good! Customer Support fast and walked me through something I couldn't figure out super fast!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Fast response and help also great communication, Lord solved my issue in couple min. love SMSBump!!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Thank you Lord for helping me get my website in compliance for sending emails. Your thoroughness and patience were above and beyond. Thank you.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

I got the help i needed when i had some issues. i would definitely recommend. i can’t wait to start getting the results

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Needed to upgrade and add sms consent to my Shopify account. With the online chat option, Lord was really patient, and assisted me to get everything done in order to be in compliance. When asked questions never rushed and waited patiently until I got everything completed. Thank you Lord!

Using app

25 days

Total reviews

2

Average rating

5.0