All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Aug. 19, 2022

The customer service is outstanding very quick and efficient. My issue was explained all the way through. Thank you, Iven.

Using app

12 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 19, 2022

I have just trialed sms, some things are easy and some i find difficult but getting there we will see after my campaign the response

Using app

10 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 19, 2022

great app and support! would really recommend this app to everyone. Great support in the live chat and the futures are just great.

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Lavundi

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

They were very helpful, i got fast answers and also they easly solved my problem. Moreover they gave me tips about changing my account settings.

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EvaporX

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

the person who helped me LORD R was really helpful and fast very good service. easy simple steps to follow and very friendly to speak too.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Good job ! the reactivity of the agent for my problem it's so good. You make the best work, thank you again.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

super le support très réactif il ont su m'éclairé sur ce que je comprendrais lors de mon paramètrage vue que c'est en anglais mais il ont bien fais le taff je leurs remercie infiniment

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2022

10/10 assistance!! Was amazing on the live chat! Communication and everything was perfect, cant thank you enough!!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

the live chat service always goes above and beyond. so much support, makes sms marketing much more confidence inspiring.

Using app

Almost 2 years

Total reviews

15

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Amazing so far! Really easy and simple to use. I can edit the sms and emails all in one place or at the same time.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

I was having some issues getting started and was able to chat and get the help I needed. Looking forward to using the app.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

j'ai utilisé cette application pour mon business et j'ai eu besoin d'aide et j'ai eu une aide de qualité, réactive et a l'écoute encore merci.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Customer service is great. I utilize a few different apps to do what this one app accomplishes. The SMS workflows are easy to set up, and the rates are very reasonably priced.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Customer support is great and the app seems extremely beneficial. Definitely worth a try. They offer a free trial period that allows you to get a feel for it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Awesome service, easy to use, and have a very responsive chat in case you need some help. Highly recommended!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Great service and very responsive customer support agent. SMSbump is so easy to learn, we are actually just starting on our newly built and updated SMS flows, so we are looking forward to great results! Thanks so much :)

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

J'utilise cette application depuis peu, utilisation très simple et efficace, service client ultra réactif et efficace, je recommande.

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Flingo

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

App is great and their help desk team is amazing. Especially Lazar L! Helped me with exactly what I needed.

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musero

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 15, 2022

Helped us out setting up an checkout flow, thanks! Would get a 5-star review if it had more custom language options.

Using app

11 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Aug. 15, 2022

Really bad app, they keep pausing my flows and automation even after saying I have completed all steps in order to verify the account. I will be perusing legal action for damages as they promised the campaigns would be live 24/7 but they proceed to pause them randomly. One of the worse companies I have ever seen. For sure missed out in nearly 10k net profit due to this app being faulty. I would stay very very well clear of this app. Try kylavio etc. I will be warning all my clients and other people I know using SMS bump to get away from them.

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Zoolase

Using app

Over 2 years

Total reviews

1

Average rating

1.0