All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Dec. 15, 2023

PL was super helpful, super quick and very prompt with support. I have no complaints. Everything was done in less than 5 minutes. Thanks again!

Store

BOY OZU

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 15, 2023

Thanks PL!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Regie was super helpful and responsive. Thanks!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

great customer service Quin helped me a lot !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Reggie’s service was 10/10 thank you !

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Store

SLEEPY

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

From creating automated workflows to crafting engaging campaigns, SMSBump's interface is intuitive and accessible. However, what truly exceeded my expectations was the level of customer service provided by SMSBump. Whenever I encountered a question or needed assistance, their customer service team was readily available and consistently demonstrated a commitment to resolving my queries promptly. Thank you, Joann and other customer service who helped me.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Joann C. Was very helpful in assisting me today. Thank you so much for your support!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Joann C was very helpful help me fix my problem quickly, very responsive and quick

Using app

5 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Dec. 15, 2023

Honestly it's a little confusing and making updates is glitchy because apparently their system needs some cool off time after a recent update. Thank God for their (Yotpo) live chat customer support. Princess (PL) was so helpful and so was AJ T! And I mean helpful helpful. If the support service remains this good then I will continue to use the service. They do have lots of features and integrations

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 14, 2023

pl was great 100 out of 10!!!!!!

Store

ØD

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

PL helped me a lot. Great customer service!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Very helpful app and support, PL helped me get going very quickly!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Very quick response, very helpful, john d was very good

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

John D did a great job

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

@AJ T was quick, knowledgeable and very helpful! many thanks!

Store

DOSBUO

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

very helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Marnie was an awesome help when it came to validating my account she was very attentive and quick to get me from point A to point B efficiently, very much a great person to communicate with!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Really helpful customer service! PL was brilliant and helped out with any questions or queries that I had, would highly recommend them.

Store

Avesuer

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

PL was very friendly and helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0