All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 22, 2022

This time Lazar helped me in a few seconds they! they always help me. This guy is awesome! he actually set up all flows for me! I've been asking for help for the last 2 weeks and no one actually did. Now I'm not going to remove the app anymore. Thank you so much

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

I have receive a very effective support from Bratan. My case has been solved in few minutes by very clear indication and explanation. Thank you team.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

this app will generate free money for you straight up, thanks Genebie M for setting up my account!!!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2021

very good, the support is also great and they solve all problems i had. Its really worth it and the ROI is absurd

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I got very fast and good service on their chat option. I just started out and I am in the begining of using the ap but so far it is really nice

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

they do a very fast service and they were very kind!! Thanks for all the help, and i go to try the app smsbump

Store

Banfys

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Super fast response to my email request. Replied me within 10 min. Then follow up on my request within an hour. Very good service provided.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

10/10 Amazing customer service. Mladen Mitev - was amazing and his support was so valuable in helping to set up my account.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Very crazy !!!!!!!!!!!!!!!!!!!!!!!! im in love with this app !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

After an initial bumpy customer service experience, I am updating this review to add the app developers quickly reached out to me to resolve my issue and gave me a full 2 hour, comprehensive onboarding session. Olivia was very helpful and patient with walking me through the various functions and capabilities of the app. I will update my review again once I have had a chance to edit and launch some of the flows.

Using app

7 months

Total reviews

7

Average rating

4.6

Developer Reply

Hello, Thank you for reaching out. I sincerely apologize to hear that you received this experience! I believe there may have been a misunderstanding. I can see that a member of my team has been in touch and has a call scheduled to connect with you directly. We hope to restore this experience for you and are always happy to help! Kind regards, Customer Care SMSBump

5 / 5 Share

Oct. 10, 2021

Best app a lot of helpful tools in with a reasonable price and Best customer service, I highly recommend it.

Store

QUNQA

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2021

Harry m'a juste trop bien aider a configurer mes paramètre et installer l'application facilement, avec une bienveillance extraordinaire merci.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

The staff is always very attentive and solves issues within no time! Overall, easy to use and def increasing sales! Would def recommend SMS marketing via SMSBump.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

- Customer service was amazing - The staff member was attentive and assisted with my inquiry with ease - Overall, enjoyable to see there is still great customer service reps out there as I have been in the industry for 10 years.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

me encanta , ayuda mucho a la recuperación de carritos y a un costo muy bajo , realmente la recomiendo .

Store

WAM CL

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2021

I'm just getting started with the SMSBump app. But, so far, customer service has been outstanding and extraordinarily patient and helpful. Shout out to Angelica for helping me out.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2021

It is a VERY great app and it increases ROI a lot. A must-have for all e-commerce stores. No doubt about that!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Excellent response from the support. I've used this app since a long time ago. It brings me crazy Roas. If you don't utilize text marketing, then you're leaving a bunch of money on the table.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Exccelent app that offers unprecented ROI. The support staff is always friendly and ready to help you with any questions

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Excellent response from chat Agent. Took some time to be connected initially which was irritating. After that service was excellent

Using app

About 1 month

Total reviews

1

Average rating

5.0