All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2022

The application is really useful and well designed. Support has been reactive and reliable when I encountered an issue. Thanks for that !

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2022

Very user friendly for iPhone and laptop! I like that I can send messages to my customers in little to no time.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 6, 2022

Best application to send SMS. Used for abandoned carts, the ROAS is awesome. I recommend. With the right marketing, this application will be extremely profitable

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2022

Quite a phenomenal app, easy to use and very useful. The support meanwhile is just exceptional, quality and attentive. I thank them

Store

leefty

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2022

Personnel à l'écoute beaucoup d'aide super lorsque on ne connais pas trop beaucoup de patience. Merci beaucoup

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2022

Ho utilizzato questa app per un servizio di sms marketing e devo dire che è veramente sensazionale, inoltre il servizio clienti è veramente fantastico.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

I love the app! Super easy to use and the ROI is amazing!Best SMS app I've ever used on all my stores.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2022

This app is awesome, and the support is great as well. If you're looking for a tool that will get you high returns on your store this is it.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2022

This app is great for text message marketing, if you want to take your sales to the next level this app is a must with all the automation's and abandon cart check out you can set up! It's easy to use and set up and the customer service is awesome I was able to get my account validated within 10 minutes

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2022

We just started using this app recently and smsbump has helped us learn how to set up the app and use it to create sales. Works well and is easy to use once set up.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Le chatbot est très performant, je suis très ravi d'avoir pu échanger avec quelqu'un qui de plus à régler mon problème, merci beaucoup

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 28, 2022

The function is really good and indeed improves the sales. The slight problem is if you have several Shopify stores under one admin account, it may be a little disordered when you try to download the APP and log in to it sometimes. Customer support was awesome, answered all my questions and resolved my issue on the spot. Very patient and kind during process!

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 28, 2022

Really good app for future customer retention, way better than email marketing, just make sure you are properly compliant in sending sms messages to yoru subscribers. Thank you.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

App came highly recommended from other members of a group I am involved in who support online clothing and merchandise stores. Fairly easy to use. Once you figure it out, it's a "set it and forget it" approach which is really useful.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 28, 2022

Bad app! since yotpo has acquired smsbump they have become so hard to use. we operate 50+ stores and they expect us to create an account on yot-po for every store or we can not use smsbump. Whenever we install the app in the new store and click the app, it asks us to recover the password which was never lost. They think that we will make a new store from a new email. All other apps we use, when we click on the app, they log us in automatically, or they have the feature where you can add multiple stores under one account but this, yotpo has ruined smsbump. i have complained to them multiple times but since they don't care, I will leave my review and find better options. Their customer support chat sucks, you refresh the page and all chat history is gone, you have to start over again.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 28, 2022

I have been using this app for a few of my stores and it's been converting really well. User friendly and great customer service. Highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Many thanks for your help. A great application that makes you catch up with many lost customers and earn a lot of money

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2022

The SMSBump is a great app and works as expected and the customer service agents from this app is amazing.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2022

Great app with powerful integrations. I have used it on two stores and I am very happy. Customer service is also great! I recommend it.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

I havent tested any other SMS app for Shopify - since I landed on SMSbump after several recommendations + that it fits my tech stack perfectly. Short story is that this is just a really good app - with a lot of powerful integrations - and super fast and helpful customer service ⭐️ x 5

Using app

3 months

Total reviews

29

Average rating

4.8