All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 23, 2022

Reset password does not work. Extremely annoying and if you own multiple stores they make you bind everything together which is also another issue

Using app

4 months

Total reviews

5

Average rating

2.6

5 / 5 Share

Feb. 23, 2022

The best part is their support they are very polite and helping good stuff I liked it. I was having some problems the support guy made it so much easy for me his name is Harry M Thanks for the help!

Store

Gimbly

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Very high roi's and quick & helpful customer service can advise anyone who wants to make their conversion bigger to download.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Awesome customer service and support team! They are able to make sure your store is up and ready to start sending SMS messages

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Sms bump is a great app. Must have app for ecom business. Very easy to set up and to get sales through SMS.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

i needed assistance with making sure that i setup my sms marketing correctly and created the vip form properly. the customer service i received was excellent and beyond my expectations. i can hardly wait for email services to be implemented! thanks so much

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

Great support by the customer service team , they provided me a prompt response to my questions ....

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2022

I use this app for text marketing and am very impressed with customer support! They are always willing to help me, even on Saturday! This by far is the best text marketing app I have used. Thank you Quin

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2022

I use this app for text marketing and am very impressed with customer support! They are always willing to help me, even on Saturday! This by far is the best text marketing app I have used.

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

une intervention rapide et efficace, mon problème ,a été résolu en 5 mn. L'intervenant et professionnel

Store

LYNBABY

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Just best support ever i like this app the support help for what you need i like this thanks for all

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

It is an app that perfectly fulfills its objective. 100% necessary in any store. In addition, they always offer fast and excellent attention

Store

tained

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 16, 2022

The customer service is great. They are very helpful and knowledgeable. It will take some time to get used this app but I'm hoping it helps

Using app

About 19 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 16, 2022

great apps to notify my customers about new product new release ! still learning but very positive about everything ! great support team who help with any answer ! very helpfully people

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2023

So far, I really like this app. The compliance setup and the overall look are great! I had a few questions for customer service and PL answered all my questions kindly and quickly.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 15, 2022

Rosen R. is fantastic. The validation was a smooth process, ensuring I was compliant with all laws across borders and within the USA. Thanks!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

Have been using SMSBump for well over a year in various stores. Great app, great support, offering robust answers and pieces of advice. Guys, do try it out!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2023

Update: I have been using SMS bump for text now for awhile and figured I might as well try their email since it integrates better with shopify data than my current platform. They are so helpful in getting things set up! Quin and the whole staff know their stuff. I have talked to many of their staff, ALL very helpful. I can't believe this app is free. the support is great and available, ALL the time. I have been using it for only a month, and once I test it for awhile longer I may try upgrading. For now it looks great and collects SMS!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

I have to say that no matter what problem you will have. The customer service is very helpful and very fast! Recommend it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 23, 2022

The support team has finally solved our account login issues. Thank you and a a special shoutout to Bratan Dyakov for helping us!

Using app

Over 1 year

Total reviews

1

Average rating

3.0