All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 16, 2021

I'm using this app to start my own business. It's very easy to use and I was assisted by the staff in a timely and courteous manner.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

This app is easy to navigate and the tutorials/guides are easy to follow! I look forward to using this app more often!

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 14, 2021

why in hell I can't go in the app?????????????????????????????????????? what do you mean you don't support "We don't support your chosen platform yet" so if you don't support it why you're app is in Shopify

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thank you for reaching out. I apologize for the trouble you are experiencing. I can see that my team member has been in touch to help resolve this for you. Kind regards, Customer Care SMSBump

1 / 5 Share

Sept. 13, 2021

why in hell I can't go in the app?????????????????????????????????????? what do you mean you don't support "We don't support your chosen platform yet" so if you don't support it why you're app is in Shopify

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Hello, Thank you for reaching out and flagging this for our attention. We have been informed that we experienced a brief system error which resulted in this notification you have described. This has now been resolved and you should no longer experience this trouble moving forward. I can see that our team has reached out to you directly to further discuss the feedback you have provided. We look forward to hearing back from you Kind regards, SMSBump Customer care

5 / 5 Share

Sept. 13, 2021

Customer service it is very good! I really appreciate the help! I recommend this app to everyone!!!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

best app out of all the apps I have downloaded. it is a must have for drop shipping. easy to use!!!!

Store

LEX

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Angelica Ann G was really helpful with sending me links on how to better my store experience for the customers!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Great APP, I use this for my SMS campaigns. Customer service is always very helpful! I highly recommend using SMS Bump. Joann C was very helpful!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Super service client. Clair, rapide et complet. Un grand merci a Harry M. pour sa sympathie et son professionalisme Cheers

Store

NEOTUDE

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Customer service is on point, super great dudes. The app works as advertised, we're definetly getting more sales

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

J'aime beaucoup smsbump. C'est une super application shopify qui permet de faire pleins de choses !

Store

Yoludo

Using app

9 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 6, 2021

Entirely too expensive for what’s sent- very poor customer service that never responds to messages and stole my money when I uninstalled, claiming even though I paid $20 in my balance, they wouldn’t refund what was left when I closed my store. Which is written nowhere in any policy and they couldn’t show screenshots of proof either. Go to loyalshops instead- it’s free and customer service FAST and excellent.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 6, 2021

This service is amazing! Thanks so much for the help! I was able to get what I needed for my new business launch this week!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

Un service client au top, je suis très satisfaite du service proposé, je recommande, SMSBUMP répond à mes attentes

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

Awesome service and powerfull app! This apps made me generate thousand of dollard with spending only few bucks! Worth the price!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2021

Angelica Ann G provided stellar, efficient, knowledgeable service! So far so good with this app. Pretty easy to use.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

First of all this app is great! I have been using another SMS provider for the best part of about 5 months and have seen £0 ROI and only managed to obtain 26 subscribers throughout that time, due to the lack of tools that collect subscribers. Now I won't name the other developer, but they are equally as big as SMSbump. However, do not even compare in terms of results. Within the first 2 days of using SMSbump I have 30 subscribers and have already seen an order valued at $100 from the abandoned checkout flow. I should also add that the app has sent 3 of those notifications and 1 has converted. Overall I am very happy with this app, the costs are minimal for the results you get and the customer support is phenomenal ... I just wish I chose SMSBump right out of the gate, the amount of money left on the table throughout those 5 months is unbearable to think about! Thanks guys, here's to more sales

Store

Tericci

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

I found this app easy to use. The customer service is helpful and friendly. I love all the insights!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

The support was very riendly and really helped me in all my issues!! I highly recommend . I will download it again and again on my shop

Using app

7 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 28, 2022

It's not working! It's way too complicated. Support staff gets back to me when they can. The YouTube video instructions did not match the homepage set up for me so I had questions just trying to navigate. Plus, I realized that some of the things I was trying to do were only available if I up-graded. I am on the Free Plan so this is probably not going to work for me.

Using app

Over 1 year

Total reviews

40

Average rating

4.7