Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#8,890
All reviews
Rating Breakdown
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Aug. 31, 2021
They are really fast with replies. I appreciate that. Would definitely recommend checking this one out.
Aug. 31, 2021
The team was helpful in setting up an SMS service for my website. Many thanks and best wishes, I hope we have a long lasting business relationship
Nov. 27, 2022
Iven was so helpful and knowledgable , this app is such an important part of our business both sms/email
Hello, Thank you for reaching out. I sincerely apologize for any delay in our communication. I can see that my colleague has been in touch regarding your outreach and we would love to work with you to resolve your concern as swiftly as possible. We look forward to hearing back from you. Kind regards, SMSBump Customer Care
Aug. 29, 2021
Could be confusing but isn't at all due to the high level of service staff walking me through every step of the way to assist me in set-up. Fast response and extremely helpful.
Aug. 29, 2021
Great customer service. Angelica Ann and the team responded very quiskly to my questions. Very helpful !
Aug. 29, 2021
Great customer service! Super patient and easy to communicate with in the chat. Very happy with them. The app is really user-friendly too!
Aug. 27, 2021
Very useful app! Love that you can text shoppers and answer questions fast, staff is also helpful when it comes to needing help and support!
Aug. 27, 2021
I sent two support tickets in the last 2 weeks, no one responded yet. I got info that after Oct 10, the carriers will block unregistered long numbers. I just wanted to know what is SMSBump's solution to this. That's why the 3 stars. The app itself is not perfect, there is much room to grow, but at this time, it's the best in the Shopify Appstore (4 stars).
Aug. 27, 2021
This app was super easy to implement. It takes a little time and effort, but they have excellent customer service to help you out. Highly recommend!
Aug. 27, 2021
Great app! I love the support and the simple installation, the hole process has been amazing for me
Aug. 26, 2021
I really like this app and also customer service helps me about any question,highly recommend the app.
Aug. 26, 2021
Excellent support and tutorials around this app. It is really useful for your marketing with textr messages.
Aug. 25, 2021
Installed 5 minutes ago and i already got some orders. Nice app, i recommend for everyone who have a shopify store
Aug. 23, 2021
just started and the support has been great! I reached out to get help for a small issue and the response was quick and solved the problem!
Aug. 23, 2021
Thanks to Bratan B the verification was a breeze with his customer service! would like to thank him dearly.
Aug. 23, 2021
Total ROI 529.1% This is the best money spent on marketing with 3 automated messages really amazing app I like it maybe the numbers don't sound realistic but they are real I have 3 automations for an abandoned card after 25 minutes after 3 hours and winback after 7 days
Aug. 21, 2021
Just started and this app is amazing, would recommend 100%. I was helped by Angelica Ann G to finished setting up all that needed to be completed.
Aug. 18, 2021
ho installato questa app per consigli , l'ho appena istallata e l'operatore mi ha seguito passo passo. ottima assistenza
Aug. 18, 2021
Awesome support as i am a first time user! Had two questions and both were answered promptly! Thanks!
Aug. 18, 2021
This tool wont allow you to do A\B testing. or it does but guess what? you cant know whos the winner. and support is bad. since Yotpo bought it, its usless.
Hello, I can see that my team has tried getting in touch with you regarding your concern. I believe that there may have been a misunderstanding. We do support A/B testing within our campaign and flows with visibility into your winning group. I would like to invite you to jump on a call with one of our team members so we can walk you through the steps of how this can be achieved within the app. Please feel free to reach out to our live support or follow up via the direct email we have recently sent so we can help further assist. Looking forward to hearing back from you Kind regards, SMSBump Customer Care