Yotpo Email Marketing & SMS

June 9, 2021

Not a fan of having to pay to read what a customer replied. I understand sending a message back to the customer has a cost to their company so we should pay per every SMS we send, but just reading what a customer said does not have any server cost for them, they already have the message there, in their database, they just don't want me to read it unless I pay for a monthly plan.

June 7, 2021

The support is super fast, and the message text cost is very small. A well-made app, very fast and quick and above all easy to set up.

June 4, 2021

The resources provided by the SMS staff Chrisitna M was very user-friendly by using video & literature while I had a bit of struggle. I grateful to know that the team is well trained and knowledgeable when assisting new clients using their platform. I'll be glad to recommend this app

June 3, 2021

I love this app! Customer service is awesome and it is helping me grow my site! I use this app to reach my customers

June 3, 2021

I was having issues setting up to get validated, but Angelica from customer support was very friendly, patient, and direct. I was finished within 2 minutes. This app doubles my sales. Super happy with it so far

June 1, 2021

The app was working well without any major problems but had a short outage that told customers that the app wasn't installed when it was. This caused us to re-install the app and thus resulting in losing all of our automations and data. Very unfortunate situation.

May 29, 2021

I used this app to help me with setting up phone automation marketing. I really like how the app is with customer service.

May 29, 2021

I used this app to help me to double my profits... I really like the customer service...............

May 28, 2021

Great application. The support on the app is always happy to help and quick to respond. 5/5 for sure.

May 28, 2021

The support helped me until the end and accompanied me throughout the installation of the app, a very kind support, a useful application, I recommend 100%

April 10, 2023

I'm rating 5 stars because the agent Jeff was very positive and fast with helping me with everything.

May 26, 2021

I used the app to help me with marketing for my site. It was so easy to use and getting help with anything was awesome. I actually got to chat with a live person.

May 26, 2021

Thank you PL for your assistance! We are using SMS Bump for all our stores. The automated SMS is great and it helps us get more orders.

May 26, 2021

I just had a amazing customer service experience. All my questions were answered and I am ready to start using the smsbump service. So glad I joined this service. Lisa

May 26, 2021

Great app, easy to use, good experience with customer support and it's really essential to explode the profitability and earn more.

May 26, 2021

Just learning this app, but the customer service was spot on and professional. I love the fact that the person sent me the information on what to do, and then waited for me to complete the required steps. That took about 20 minutes on my end and I'm glad I didn't have to log back in to contact someone else. Once I get on the app and start using it I will definitely come back to give another review. From what Im seeing so far I believe this app and the support team will be a great fit for my business since I am a new online business owner.

May 26, 2021

This app is great and the customer service is fast. they explain how to do things in an easy manner. I highly recommend this app.

May 26, 2021

Very friendly and helpful customer service. Easy to use application just some manipulation to activate the application

May 26, 2021

Talking in the chat made the whole set up easier. I had some issue with setting up the policies but princess s. made it a breeze. Thank you so much!

May 23, 2021

Just had a quick question regards setting up the App, Angelica @ SMSbump was awesome, really friendly and efficient..