Yotpo Email Marketing & SMS

June 22, 2021

Great experience! Staff is helpful, quick and make it easy to use. I would suggest using the the service its very helpful!

June 20, 2021

SMS bump is super useful and really great with helping you stay in constant contact with your customers & the support team is amazing thank you!

June 20, 2021

very good customer service, seems easy to use too. will be continuing to use it for our online spirits store.

June 19, 2021

the most helpful team I have ever seen... an amazing customer service. assisted with my inquiry and were really really helpful.. shout out to Henry for the time and the effort. you were so kind

Nov. 24, 2023

The customer service representative named "Quin" was able to assist me in sending out my text message advertising the Black Friday sale.

June 17, 2021

used this app for a long time, good app, very useful for me, thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

June 17, 2021

Im using this app for sms marketing and the set up was straight forward and customer service was great!

June 15, 2021

They have great customer service. The response time is very short and efficient. I highly recommend it to boost your sales.

June 15, 2021

THEY WILL ROB YOU W/O YOUR PERMISSION. First, let me just say my site has not launched and I was getting all my ducks in a row for launch date; including sms marketing. I'm currently building a list. I signed up for a FREE SERVICE (READ THAT AGAIN). Later I needed help to set up one keyword. PLEASE NOTE: YOU ARE GIVEN A $6 CREDIT UPON SIGNUP Customer service was GREAT- HELPED AND DID NOT INFORM IT WAS A CHARGE ($15). OK cool, so that would leave a balance of $21 (minus .04 for a test text sent). But then I wake up the next day and receive an email stating I was billed $30 ADDITIONAL. Please Note- I DO NOT HAVE AUTO RELOAD ACTIVATED. Spoke to Rosen D (csr) and he stated I could request for a refund by submitting the ticket. I WAS CLEAR THAT I WANT A REFUND BECAUSE I WAS ROBBED AND HUSTLED! I submit the ticket and NOW THEY ARE TRYING TO REFUSE THE REFUND FOR AN APP I DELETED AND WILL NOT AND CANNOT USE DUE TO NO TRUST. SINCE THEY ARE REFUSING AND I DID NOT AUTHORIZE THEM TO MAKE ANY DEBITS- I WILL GO TO MY BANK AND DISPUTE IT! I HAVE PROOF OF THE CONVO, PLUS THEIR ENTIRE SETUP IS MISLEADING. YOU WILL BE CHARGED AS A FREE USER AND NOT EVEN KNOW!

June 14, 2021

The agent provided sweet and quick services! Big thanks to her! Really appreciate the service. Hoping for it to be as good always.

June 13, 2021

Great customer service, I'll tell you that, and this is my first time using this applicantion but i realy feel good about this app.

June 13, 2021

All good! The support as well as the whole app is User Friendly, haven't sent out any messages yet. Just got done with setting up the Abandoned Cart and a few other automation.

June 12, 2021

Fast and friendly support. showed me step by step how to set up sms bump. highly recommend this app.

June 12, 2021

Great customer service. I needed help to validate my account and support has been provided in time and efficiently.

June 10, 2021

This app is very user friendly and the customer service is phenomenal. Any time I have needed assistance, someone promptly responds via the chat box. I highly recommend this app.

June 10, 2021

It received very good and prompt attention from the smsBump support team. The CSR was very willing to help.

June 10, 2021

Amazing customer support, very kind staff & very easy app to set up. I recommend adding this to your store!

June 10, 2021

The support is very efficient, responded quickly, gave me advice and helped me optimise my campaign. I am very happy with their service.

June 10, 2021

I liked your diligence and kindness. For the moment I can't see how it works but I'm sure it's a good application. I would be happy to receive your help in the future.

June 9, 2021

Have great support and was able to fix my issue very kindly. I have been using the app for about a month and it is very smooth and operates great.