All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

July 11, 2021

I really like this app for its usage and also that it has an awesome team that helps you all the time. Best support team ever.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2021

ROI and service support are amazing. Perfect App! You can count on them for anything, they are very helpful. But without a doubt the best of all is the results they offer and the many options for customisation and adjustments for your business.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 7, 2021

Installed this app, went to add funds, and found out I needed to be validated first. Seems I needed to add some text to my footer and Privacy policy in order to be in SMS/MMS compliance. Long story short, PL checked my account and I was approved to add funds in less than 60 seconds! Instructions to add the necessary text were dead-on and made it too easy...lol

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2021

It's one of the superb marketing channels ever seen. Those who have not tried it out, request you to try this out.

Store

shopdux

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

July 4, 2021

I love this app! it reaches customers instantly when I want to promote something from my store. The best part is it cost me only cents to do so... I totally would recommend adding this app to your store.

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

July 2, 2021

This app is awesome. Customer support a1 as well. it helps me alot with marketing and i wouldnt use anything else

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2021

Super good app, perfect for its use and super kind support!!! We always find it handy how the app works fluently with Shopify and generates sales with low CPA.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2021

Just started using it now and the customer service is great. They helped every step of the way. Great

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2021

I am new to this app but so far so good and pretty easy. I like how I can add gifs to my messages. So far so far good.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

I have received a link as a guidance for filling congratulations texts. But I have done it yet and my account was approved in a few minutes. Thanks

Store

bebemum

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 28, 2021

Please be warned, if you make any type of change to your texts, it will erase your progress and you will start over. If you add a picture, it will erase your progress and you will start over. When you try to send a text and if more funds are needed, you will add them but the system will erase your progress and you will start over. You will constantly be copying and pasting into word or google docs so you can save your progress. This becomes very problematic when you paste in auto generated url's that then go nowhere when your recipient clicks on it. Service is very slow. Wanted to like it, but looking for other solution

Using app

About 2 years

Total reviews

8

Average rating

3.6

5 / 5 Share

June 27, 2021

very helpful and quick to respond team They helped me right away to solve my problem, recommended app

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2021

Excellent customer service. I haven't used the app yet, but I know if I need any help I'm sure that their customer service will be able to help me out.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2021

great customer service! was able to help me solve and was patient with e. everything went smoothly and even gave me examples to make sure everything's good.

Using app

Almost 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

June 25, 2021

I must say it was a great experience. I experienced super fast customer service. I would definitely recommend this service.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2021

Angelica provided excellent customer service and helping me onboard a few features within SMSBump! Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2021

L'équipe d'assistance est vraiment au top ! Des réponses rapides, claires et précises et surtout humaines ! Ce sont des personnes qui sont là pour nous accompagner au mieux, on sent l'envie d'aider et avec une grande sympathie. Je recommande SMSBump

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

The support team is super awesome and really hands on.. you ping them and they ping back right away with an answer... time zones really doesn't matter, that what customer service should be about !! I have just started out with SMS Bump and it is not only adding revenue to my business by assisting with abandoned carts but would also help me set up a hands-on customer service system !!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

I am revamping my business and website and after hearing so many great reviews about SMS bump I decided to add it to my shop. Everything is super user friendly and when I did need assistance with something I reached out to the support team and Simeon was AMAZING!! looking forward to seeing how this app helps grow my business and flourish!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

It's that kind of app that you must have it. One of the best and most profitable apps for Shopify. The support is absolutely great, always opened to help and documentation to help very clear. Highly recommended.

Using app

Over 1 year

Total reviews

2

Average rating

5.0