All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

April 27, 2021

Amazing customer support. After hours reply speed is TOP NOTCH! PL really did an amazing job providing clarity and troubleshooting.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2021

Such a wonderful app with wonderful customer support! It significantly increase your Revenue if you set up everything properly. Also customer service replies very fast solve your questions instantly !!! HIGHLY SUGGEST EVERYONE

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 25, 2021

We were using the app in Australia for around 6-8 months, we did not have any issue until now, around two weeks ago Facebook disables our pixel and nightmare started, I need to let the world know as it may help me to fix the problem quicker, Copy paste from FaceBook: The issue "Potentially Violating Personal Data Sent to Facebook" was found on events coming from the URL below. To test for yourself, copy a URL into the Test Events tool to see what event information is being sent from the page. Copy-paste from SMS Bump tech support The case is still with the dev team, looking at the report it appears to be having issues with the phone part of the phone part of the URL, once we have feedback we will update further, Chis from SMS bump answer ones in two days and can't give me an exact answer, Want to really help everyone around, even if it will be resolved I am having a terrible experience with the app

Using app

11 months

Total reviews

3

Average rating

3.7

Developer Reply

Hey there, The team got back at your inquiry. Looking forward to hearing back from you.

5 / 5 Share

April 24, 2021

Great customer support! I really loved that the custoemr support replies quickly and try its best to help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2021

Customer service. Angelica walked me through setup and worked through challenges. Super helpful and professional. Thanks a ton.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2021

The App does insane ROAS that's not a secret anymore x) The customer service is just perfect !! Very very helpful, always solve your issue !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2021

Very good attention!!! Validating the account was very quick and easy, with the help of the chat. Thanks a lot

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2021

Easy to deal with specially the associate was awesome. I setup everything with in 20 min. but I'm still waiting for the results.

Store

SARbelt

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Easy to use and the customer service is great. I wish they can speed up with the Mailchimp integration though. Haha. Thanks!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2021

Excellent customer service, quick response and very helpful thank you Rosen. I highly recommend this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

SMSBump is just amazing, Harry from customer support helped me set up even store pages. He is willing to launch ads for you if needed haha! Thanks

Store

Uvlizer

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 22, 2021

Very good app for SMS marketing. I had heard a lot of positive things about this app before I started using it, and they turned out accurate.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

Chris from customer service was very helpful! App looks great so far. A lot easier to use than some other SMS apps I've used before

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

Haven't started yet-but I really like the menu options for Automations. Excellent Customer Service! Thank you.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2021

Amazing customer service. Harry went above and beyond to answer all of my questions. Very impressed!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2021

me ayudo mucho a enviar SMS y obtener reviews de clientes potenciales. Además, la ayuda y respuesta a mis dudas fué super rápida.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

April 21, 2021

4 Stars because i haven't begun to use this app yet, however the customer service was really good and my boy helped me step by step how to setup things properly! :)

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 21, 2021

Best customer service I have encountered with 'PL'! Helpful and funny with a great use of Giffs! And I am not a person to usually leave reviews!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

Awesome customer service that responded within seconds! The app is super easy to set up and they provide a full easy-to-understand guide. I would definitely recommend it. It is a game-changer for online business

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2021

Blown away by the instant customer service! Even on a Sunday night. Not only quick, but incredibly helpful, too.

Using app

7 months

Total reviews

1

Average rating

5.0