All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

April 6, 2021

Just added the app but the customer service was fast and friendly. They offered easy guidance. Thank you!

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 5, 2021

I am very happy with the follow-up I received from the person who accompanied me. She was very reactive and I am happy to see her again!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2021

Estoy empezando a utilizarla, al principio me pareció muy extraña, ya que está todo en inglés y moví unas cosas que no debió, unos días después me comuniqué con el servicio al cliente y me atendieron muy bien, me explicaron detalle a detalle todo el proceso.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2021

This app is literally all you need for SMS marketing! The support is also great, I talked to a real person at 4 am no problem lmao

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2021

I just started using this app, and let me tell you their customer service is THE BEST. I'm able to quickly and efficiently fix any issues and their response rate is so quick even when I'm working on my store late at night.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2021

Great customer support! I enjoy using this app and would recommend to anyone that needs to recover abandoned cart.

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 4, 2021

I use it to recover Abandoned cart. It works well. Also plan to use their other services as well. Looking forward!

Store

Pressby

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 3, 2021

Great updates, options, and excellent customer service. I like that I was able to receive notifications in my account and do instant intervention with customer service chat.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2021

Simplemente increíble, es muy eficiente y fácil de usar. Junto con una app para email los resultados pueden ser increíbles, pocos carritos abandonados quedarán sin finalizar su compra

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2021

I used the app to set my customer sms. I was worried I have to come up with policies but SMS made it easy by providing the policies. The associate online was there with me checking every step to ensure I did it right. I love the app. its so way easy to use and helpful

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2021

The moment I opened the chat for help, customer service was right there to assist me and provided me with the information. I needed to upgrade and validate my page. So thank you sms/ Princess S for your great customer service.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2021

The speed of their customer service was the best I have experienced in a long time. Thank you! Looking forward to a lifetime of success with you.

Store

enjoiee

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

I use this app for sms marketing. Staff is great, really helpful and really easy to use. Its the industry standard.

Store

Valisso

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 2, 2021

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ I love this app !! ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2021

setting up my 1st website is extremely daunting. the SMSBump support team made getting their app running as smooth and painless as I could have ever asking. Great Job!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2021

this app is so easy to use. it helps with sales right away and the agents are quick, informed and nice. love it

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

PL did an awesome job at walking me through the steps to get my account validated. Very quick and easy! Thank you guys for an awesome service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

Great customer service, great assistance, great job. Any issue that you can have, these people can solve it. So excited about this app!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2021

i just started using this app but so far so good. easy to navigate and the customer support was great. walked me right through validating my account.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

Hello! I tried this service on my store for abandoned cart. Very good app and efficient customer service !

Using app

7 months

Total reviews

1

Average rating

5.0