All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 18, 2021

My customer support agent was SO helpful. I'm very grateful for her help she went above and beyond and I had lots of questions. Great attitude too!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

Customer service is one of the most important things for me and SMSBump's is one of the best there is!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

Une application trèes indispensable. J'ai pu augmenter facilement mes revenus en installant SMSBump sur mon shop. Je la recommande.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

j'adore totalement cette application c'est actuellement la meilleure qui soit en ce qui concerne les sms et les récupérations de paniers

Store

Lolibra

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

I love this app that is just great and so powerful! The customer support is just as great! I would like to thank them very much for helping me out today and saving me hours of work, the kindness and patience was very much appreciated really! Thanks SMS Bump for allowing us to recover all that money from abandoned carts...

Store

EAZCURL

Using app

About 1 month

Total reviews

5

Average rating

5.0

2 / 5 Share

March 16, 2021

Worked great for about a year and then my last text campaign was randomly sent out over the course fo 2 weeks to my customers causing a ton of confusion since the original text was for a sale that ended the evening I sent it. Contact SMSBump and they said all was fine on their end but this had never happened before. I tried to find a resolution and they refused to help. Looking for a new company now. Super disappointing since I had over 12K people on my text list and now have to start over.

Using app

Over 2 years

Total reviews

1

Average rating

2.0

5 / 5 Share

March 15, 2021

got a swift response in validating my Shopify and now scaling using text bump love love love this app

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

Love this application! The best way to make more sales! the costumer service is fast and really helpful!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

Awesome App, I really like the customer support, was really fast and solved the problem pretty quick!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2021

Angelica was a amazing customer support.walked me right threw the process.we need more people like her on these jobs.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2021

Harry Is an awesome customer support ! Thanks for your help ! Installation is very easy and Harry gave me some very good tips.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2021

This is my first time in sms bump because my references are the best. I needed help from their help services and they were efficient.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2021

Great service and support. Gen was an absolute gem in helping me with my setting! Would recommend this app to any store out there!

Using app

About 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

March 13, 2021

Extremely helpful support team helped with a set up issue i had also gave me so very good tips on how to use the app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2021

Very good and helpful! They respond very quickly and the app really helps to make a lot of extra sales when people didn't check out.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

PL responded quickly to my request, the waiting time is less than 5 min, I highly recommend this application and its support which is just great!

Store

Jeezi

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2021

thanks so much for your help! Used this app to get validated and everything was in detail. so much love this app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

All perfect. They help me a lot and I will use again this app for my shop. I´m really happy with the services.

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 11, 2021

its a cool app thank for all .............................................................................

Store

Knooper

Using app

6 months

Total reviews

6

Average rating

4.8

4 / 5 Share

March 11, 2021

I am very satisfied with the answer given, and the response time was very short, thank you, especially Mrs. Angelica!

Using app

8 months

Total reviews

1

Average rating

4.0