All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 21, 2021

The customer service is great and you will be happy. PL helped me all the way with some setup issues I faced. Truly great customer service.

Store

kayabum

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 21, 2021

I enjoyed setting up the app, it wasn't too complicated at all and am happy with the application. The support is also really good, with really fast replies and good info and knowledge. They're also really polite and kind and try to offer as much as possible, while not minding taking questions to help check and validate their information.

Using app

11 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 21, 2021

The SMS Bump support team is THE BOMB! So helpful and kind! Looking forward to seeing how this new app boosts our marketing efforts!

Using app

9 days

Total reviews

13

Average rating

4.6

5 / 5 Share

Jan. 21, 2021

My account needed to be verified and I was helped efficiently and fast. I also received tips on what to add on my policy terms. thank you.

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 21, 2021

I like what my site is becoming already and i have not even made use of half of all the features i could use

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 20, 2021

Great experience with SMSBump so far, especially with the kind and fast customer service chat, which answers all the questions you might have. So it's a very useful app which means that I'm a satisfied client, thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

I had a great experience with the working environment that was present they were very nice and helpful.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

Best Test message marketing app in the game highy reccomend now its making me type too much and idk what else to put

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

I haven't used it yet but the customer service is amazing. Through chat box help, I was able to get my profile up and running within minutes. super helpful team.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

Everyone if you think about which SMS marketing tools you should choose, take it! Awesome quick support. They solve all my "problems" in a few minutes. Online chat available in any time!! Thank you for your service! High recommendation :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Le service est bien géré et la réactivité est au rendez-vous. J'ai pu créditer mon compte facilement. Merci pour le service Angelica et ses réponses m'ont permis de débloquer ma situation Je recommande

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

I use this app to assist me with abandon cart with SMS send to customers to remind them of their purchases

Store

Mastiva

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Helpful service. Got my account up and running in less than 10 minutes. Can't wait to see the roa's on this app.

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 17, 2021

The customer service with this app is wonderful! Angelica, responded to my request to be verified almost immediately! The only thing I would change is the ease of getting a number for the customers to text and not just a 5 digit number but a full 123-456-7890 type number. Also, having to pay $10 for text campaigns on top of the monthly fee is a bit much for a growing business butttt the customer service I received today really makes it worth it.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 17, 2021

Perfect app for sms retargeting. I did contact the Customer service for addition help and Harry did helped me in 20 mins :) :) Thanks a lot.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2021

Service technique irréprochable tout simplement. Ce service est toujours opérationnel à toute heure, 24h/24h. Je recommanderez SMSBump SMS + MMS Marketing.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2021

Very good technical support, they answer my questions very quickly! I will test the efficiency of the application soon.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2021

Congratulations on the speed of response and support, I am very pleased to recommend this app to everyone :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

I used this app to help me with my marketing. I'm still new with this, I just set it up and I was recommended by my mentor to use it. I took their word.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

Very streamlined, fantastic guidance provided in the documents and instant support provided via built in chat feature

Using app

About 2 months

Total reviews

1

Average rating

5.0