All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 15, 2021

I definitely recommend this app, the customer service is awesome the agent I worked with was extremely patient in making sure I was properly set up before she released me. I definitely see a big improvement in my store.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

super great app. probably in my top 3 marketing strategies for abandoned cart recovery and also to have a sale. this really gets to the customer instead of an email. strongly recommend it

Using app

Over 4 years

Total reviews

25

Average rating

4.9

5 / 5 Share

Jan. 14, 2021

Great customer service. Very helpful app super easy to use and our customers love that they can get exclusive text updates from us right away.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

This app is free money! Really helpful customer service who reply fast and really just want to help. Shout out to Angelica!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

Quick and easy, which rarely happens in Business. The guidelines are very well laid out and customer support is right of the bat. Thanks!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

Great Customer Service setting up my account. Angelica helped me fast and easy! Haven't tried the service yet but it was highly recommended by several people.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

I just set my SMSBump, app up today but so far the customization options for my store are absolutely perfect and blends in very well with my brand. Not only did customer service prompt me for help and a tour of their app in the very beginning, they also helped me to get my store compliant in order to use their app successfully. Great app so far, looking forward to my SMS marketing campaigns!

Using app

About 21 hours

Total reviews

14

Average rating

4.6

5 / 5 Share

Jan. 13, 2021

Amazing customer service!! They helped me make sure everything was perfect on my store before sending out texts.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

I was really confused when I started my first welcome and the customer service reps were the best. They were absolutely patient and knowledgeable.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

very good! the customer service was very quick and helped me out with a great attitude. I would recommend this to my friends.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

j aime cet appli les service client est au top je vous la conseil n'hesitez pas un instant.elle vous guide pas a pas top

Store

D.I.N.r

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

good first impression. Impressed with the good service! Awesome and easy to follow the instructions :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

first I was scared with so many steps and from Spain I could not find some things and he has sent me screenshots to make it much easier to fill in the data. thanks for the support Radly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

Let's start with the customer support, they are the best! Talk about easy to work with and fun! If you like GIFs and a general fun vibe this is the place to go. Very accommodating =)

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

Absolutely fantastic value for your dollar. Don't sleep on this. Great features, very user friendly and the customer support is off the hook.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

Awesome support! They are always available and ready to help you with any questions or concerns regarding the platform.

Store

iLights

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 11, 2021

Angelica was amazing to chat with when I needed help. She checked on the issue for me and provided me with what I needed to correct in order to have my website up and running the way I want it. I couldn't be happier with the service I was provided.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 10, 2021

i used this to help me add funds ... thank you so much for the help !! I would recommend this to all my friends!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2021

I used this app to help me market my product via text. I really like the great customer support system they have and the app is also user friendly which is a plus

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2021

Awesome support! They are always available and ready to help you with any questions or concerns regarding the platform.

Store

Azzara

Using app

About 2 months

Total reviews

1

Average rating

5.0