All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 23, 2020

So far I'm enjoying this and it's helping in lots of ways. I've had to use this for my business and this helped I received was amazing.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

Excellent customer service. Fast responses and extremely helpful. I was given information I did not even know about.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Their services was fast and helpful. My issues was resolved quickly. They walked me through the entire process. I wish I would've reached out to them sooner.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

This app works great and has helped me salvage many abandoned orders. And thanks for the help of customer service. Recommend everyone to use.

Store

lilafkj

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

i was having a problem with my setting and I got quick support, impressed with great and quick customer service.

Using app

6 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 21, 2020

Unprofessional! Uninstalled the app and they still charged me $60usd and deleted my account so i couldnt get my unused money out. They are even still trying to charge my credit card.

Using app

19 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 21, 2020

Nice and quick support. Now I am ready to take care of my customers and to grow my business with SMS BUMP! Thanks to the team

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Amazing Costumer service! Radly was so kind and helpful during all the proces, he helped to set up a few things!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

I'm trying to grow my business and SMSBump is just the one I needed in terms of SMS retargeting. I was struggling to set up my account and Simeon was very proactive and patient with me. Thank you :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

The customer support is on point! I had to get approved at first but support responded within minutes and helped me out. Thank you everyone!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

Absolute i pleasure to work with this company, so helpful and easy explain all the steps. thank you so much for your help Ancelica u earn 5 stars...

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

I'm excited to use this app, customer service so far has been amazing. Looking forward to what's to come!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

I am using this app for eCommerce store and had to use some help for my account and I must say that their customer support is really helpful, responds fast and overall using the app is just a great experience.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

Does exactly what it clams to do. They even give you some credit to start with... well sometimes. prices are not as expensive as I thought they'd be, and the UI is simple to use to for beginners, also can get pretty advanced if you dig into the settings.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

très bon service client pour aider a l'installation de l'appli pour validation de l'aspect légal pour la conformité du site. Ils ont été présents, disponibles et cordiaux

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

Customer service was phenomenal and helped me set up and run efficiently. They definitely went above and beyond

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

Great App! highly recommend for anyone looking to improve marketing with their ecommerce online store !!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

This App was Great Customer Service is Impeccable Thanks SMS Bump Looking Foward to Making That Bank

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

So far, so good! Good customer service; easy to use; cost seems a little steep; would like to pictures and gifs available for NZ!

Store

Damson

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

perfect app. don't forget to chat with them to activate your account. If you need some help they are there to help you as fast as they can :D

Using app

6 months

Total reviews

2

Average rating

5.0