All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2020

I just started using this app and I hope it helps me reach out to my customers. Very good customer service, the rep got back to me in seconds.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Customer service was very quick and responsive! They provided very clear instructions on how to setup and was able to answer all of my questions.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Hi folks, Great app with really helping and Professional customer service, Proven effective. Thanks indeed. Keep up the good work

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Apart from the power of this application, I love the customer service of SMSBump. I've never seen before such support. I definitely become a loyal customer.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 15, 2020

SMSbump team is quite prompt for their support and query resolutions. We are satisfied with their support & services....

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 14, 2020

The customer service is super supportive!!! I'm looking forward to using this app full potential. Thank you very much!!!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

4 / 5 Share

Dec. 14, 2020

its great just can be a bit confusing here and there. I needed to ask questions but the 24/7 chat service was great. Gen helped me quickly and efficiently to get my issue sorted :)

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 13, 2020

I just wanted to say thanks to Harry thats working with customer service. He was working 12+h shifts and provided me with all the help i needed. Things got off a little wrong but we worked it out and I really appreciate him taking so much time to explain everything for me. I would highly recommend checking this app out & if it's not for you, the customer service is excellent. Thank you,

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2020

Best sms marketing app for e-commerce. Chat answer quickly and find quick solutions for the problems.

Store

Alzuras

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2020

Love the service, my flows always bring extra revenue. Customer support is helpful and fast! Good job fellas

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Great ROI, every store should be using sms marketing for sure. Did not use the paid version, only the free version.

Store

Stradux

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

An unquestionable asset that every business needs for SMS marketing! Instructions are very simple and they walk you through everything! Great customer support also!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

Great application! Very responsive and professional staff. Thanks for their work. I am very satisfied

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

they were helpful and had patience with setting up my account and verifying so i am in compliance with my business

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

Setting up the app was easier thank I thought with the amazing help from customer support. I can't wait to see the app in action!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

muy buena ayuda, me lo han resuelto en pocos minutos todas las dudas que he tendido, recomiendo 100% esta app. muchas gracias

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Very useful app to gain subscribers, I would defiantly recommend if you're just starting out and need to give your business an initial push.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

Very nice i love the app there do all a good job so i recommend this app really for all people who see this

Store

Aclandy

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

Very useful marketing technology and customer service was really polite and helpful with the matter at hand. Thank You!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

I used this app to help me gain subscribers to my shopify store. The customer service experience was great!

Store

PD

Using app

6 months

Total reviews

4

Average rating

5.0